Based in Waterloo, Ontario, Canada Probity Medical Research (PMR) is an administrative support company that partners with clinical research sites and pharmaceutical companies to provide essential administrative services for clinical research trials.
As a rapidly growing company, we are committed to advancing clinical research through exceptional service. PMR is an equal-opportunity employer, offering competitive wages, healthcare benefits, and an inclusive work environment
PMR is looking for a candidate for our Platform Development Department in the role of Technical Writer.
Our ideal candidate is someone who has a love for writing, superb English writing skills and experience creating technical documentation within IT Quality standards .
This position will report to the Platform Development Team Lead, the Technical Writer is responsible for all aspects of the research, writing, and implementation of technical documentation associated with internal platforms.
Candidates will work independently, take initiative, and produce results with little supervision. They should have a strong work ethic, and a can-do attitude, and be able to work collaboratively with our Platform Development team.

QUALIFICATIONS AND REQUIREMENTS

• A bachelor’s degree in English, Technical Writing, Communication, Computer Science, or related field.
• 2-3 years of experience in technical writing, creating user guides, manuals, or documentation.
• Experience with IT Technical Quality Assurance, IT Privacy & Security Regulations (GDPR).
• Familiarity with clinical research regulations (e.g., FDA, Health Canada, ICH-GCP) is an asset.
• Proven ability to produce well-organized, logical, comprehensive, easy-to-follow technical documents.
• Strong analytical and critical thinking skills, with the ability to interpret technical data, resolve documentation challenges, and ensure logical content flow.
• Excellent communication and collaboration skills, with the ability to work effectively with subject matter experts and cross-functional teams.
• Proficiency in technical tools and software, including:
• Advanced Microsoft Office Suite knowledge (Word, Excel, PowerPoint). Intermediate knowledge of Adobe PDF.
• Proven capability to manage and successfully complete multiple concurrent projects.

SKILLS

• Attention to Detail
• Excellent Communication Skills (oral and written) in English​
• Strong Organizational and Prioritization Skills
• Time Management Skills
• MS Office Proficiency
• Creative and Innovative Thinking
• Ability to work independently and be a team player
• Adaptable/Flexible
• Collaborative
• Solid Problem-Solving Skills
• Creative and Innovative Thinking
• Decision Making
• Excellent people skills

WHILE THIS ROLE MAY OFFER FLEXIBILITY WITH REMOTE WORK, ALL APPLICANTS MUST BE AVAILABLE AND WILLING TO REPORT ON-SITE AS NEEDED. BEING ON-SITE MAY NOT BE A REGULAR REQUIREMENT BUT IS ESSENTIAL FOR CERTAIN TASKS, MEETINGS, OR EVENTS THAT MAY ARISE.

Application Directions: Interested applicants are required to apply with a formatted WORD or PDF resume.
We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

OTHER DUTIES AS ASSIGNED SUCH AS:

• Oversee and address written documents related to company processes, ensuring accuracy and compliance with organizational and regulatory requirements.