Are you excited by the challenge of turning complex technical concepts into clear, user-friendly guides that support professionals around the world? Do you enjoy seeing the “big picture” of software, understanding how every tool and workflow fits together, and then helping others succeed with it? Would you thrive in a role where your writing not only empowers users but also shapes product usability and consistency across a global platform?
This role reaches across all aspects of every Vectorworks product, supporting design professionals in the Architecture, Entertainment, and Landscape Design industries. You will create online documentation that helps users of multi-platform design software work more efficiently and effectively. You will collaborate with engineers, test software hands-on, and develop best-in-class guides that make a direct impact on user success.
Our Tech Pubs team ensures that every Vectorworks user can navigate an extensive, complex design platform with confidence by delivering accurate, consistent, and usable documentation that directly shapes the user experience.

WHO WE ARE

Vectorworks Inc. is a global design software company targeting entertainment, architecture and landscape industries with enterprising and intuitive solutions that allow users to design without limits.

• Write clear, concise, and technically accurate end-user documentation.
• Develop and implement departmental procedures, styles, standards, and best practices.
• Research and plan documentation updates using information gathered from design specs, subject matter experts, and direct software testing.
• Prepare and release help files, including translation-ready content, for international audiences.
• Manage multiple writing assignments under tight deadlines and work both alone and as part of a supportive team.
• Work closely with engineers and product teams to maintain consistency and usability across the software.