WHO WE ARE:

Walsingham Group provides comprehensive service capabilities in operations and maintenance; energy and fuel management; infrastructure and logistics; training solutions; and intelligence support.
With demonstrated experience supporting contracts within and outside of the United States, Walsingham brings a unique blend of worldwide logistics, broad operational staffing, and the expertise to manage government-owned contractor-operated facilities.

EXEMPT

Full Time
WGI is seeking an experienced, senior-level Technical Writer to support U.S. Southern Command (USSOUTHCOM) in Doral, Florida. This position is contingent upon award of the USSOUTHCOM Cyber Information Technology Enterprise Services (SCITES).

QUALIFICATIONS:

• US citizen with active Secret security clearance
• Bachelor’s degree plus 3 years of experience; or an Associate’s degree plus 7 years of experience; or major IT certification plus 7 years of experience and at least five years in a technical or lead writing role
• Clearly and concisely take complex technical information and translate into written products/deliverables
• Must be able to work independently with the ability to employ innovative ideas to accomplish tasks
• Demonstrated excellent writing and grammar skills
• Proven experience working with developers and designing and delivering developer-oriented documentation
• Experience writing and editing technical reports and technical documentation using word processing systems (Word), desktop publishing (Publisher), presentation systems (PowerPoint), Adobe Systems, and spreadsheet systems (Excel)

RESPONSIBILITIES:

Work with customer, developers, and systems engineers to translate scientific and technical ideas in simple language specifications

• Responsible for supporting the developers and systems engineers with documentation (including how-to guides, references, manuals, cheat sheets, or instructions) for system components and engineering artifacts
• Process Owner for all technical documentation on the project
• Writes and edits technical documentation for all the project’s hardware and software to include installation, configuration, and how-to documentation
• Creates code documentation for software; produces implementation guides and end-user guides for capabilities; provides field, data definition, and data flow documentation and formats technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources
• Prepare, review, revise, and maintain technical documents including software and systems engineering, system operations, testing and user documentation
• Experience designing and developing developer-oriented documentation and collaborating/working directly with developer teams
• Use documentation tools to develop templates and create output in various mediums
• Gather requirements, facilitate meetings, and conduct documentation review
• Translate business strategies, customer expectations, and requirements into detailed narratives, specifications, flowcharts, and process flows
• Work with developers and systems engineers to test applications and processes to gather content and confirm documentation accuracy
• Prepare written content and diagrams to articulate technical information for delivery to various US government and mission partners
• Participate in Standards Development for documentation to support the drafting of deliverables, Standard Operating Procedures (SOPs), Lexicon or other artifacts as needed
• Clearly and concisely take complex technical information and translate into written products/deliverables
• Submit effective and concise communications regarding issues, risks, objectives, and initiatives
• Possess and apply expertise to handle and deliver on multiple complex work assignments
• Contribute to deliverables and performance metrics where applicable

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.