COMMUNITY HEALTH NETWORK OF CONNECTICUT, INC. (CHNCT) IS CURRENTLY SEEKING A TEMPORARY, PART-TIME TECHNICAL WRITER.

Important: This position will be filled through selected staffing agencies. Please be sure to indicate the staffing agency that you are working with on your application.

• Under the direction of the director of Community Affairs and Engagement, the technical writer creates documentation specific to the Community Affairs and Engagement Department.
• Documentation includes but not limited to: Department policies, process and evaluation, dashboard user manuals, and program descriptions.
• The writer will aim to simplify intricate concepts and instructions, making them accessible and understandable to both technical and non-technical staff.

Tasks Performed:

• Ensures accuracy, completeness and appropriateness of all documents.
• Researches, gathers, and collaborates with CHNCT Business Systems and Data Services experts and other stakeholders to collect accurate technical information to explain the department dashboards.
• Analyzes and organizes content to determine the most logical and user-friendly way to structure and present information, creating outlines, flowcharts and diagrams.
• Works closely with Community Affairs and Engagement management team and others within CHNCT throughout the product development lifecycle.

Essential Functions:

• Exceptional writing skills to communicate complex technical information clearly, concisely, and accurately.
• Ability to structure and format documents for optimal readability and comprehension.
• Work with Community Affairs and Engagement management team to review content and deliverables; meet imposed deadlines; check documents for spelling, grammar, completeness, appropriateness, and accuracy.
• Understands the importance of product development, content, intent and intended use.
• Gathers user feedback to identify areas for improvement and updates documentation accordingly.
• Supports the department as needed with other writing projects.

Minimum Physical Requirements: This is a remote position using own equipment. Must be able to meet through Zoom/Teams.
Desired Education: Bachelor’s Degree: English, Communications or Technical Writing.
Desired Experience: 3-5 years’ experience in technical writing and project management
We are dedicated to having a workplace where everyone feels valued, respected, and empowered to succeed. We embrace a wide range of perspectives and backgrounds, ensuring fair treatment and opportunities for all employees. We value of our team’s rich array of experiences and viewpoints, which contribute to our innovative and collaborative environment