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Technical Writer at Valley Bank

Morristown, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Writing, Writing Procedures, Documentation, Document Preparation, Interpersonal Skills, Organizational Skills, Communication Skills, Microsoft Office, Word, Excel, Outlook, Project, Visio, Time Management, Banking Knowledge

Industry

Banking

Description

Responsibilities include, but are not limited to: * Create and/or update standards documentation, diagrams, standard operating procedures, and policies pertaining to various operations throughout the organization. * Work with documentation owners to collect and standardize relevant technical and operational knowledge. Create, maintain and communicate documentation templates. * Identify, document, escalate and resolve questions and issues that arise during the review process. * Ensure technical and procedural accuracy and traceability of all submitted documentation through validity testing. * Review site policies, operating procedures, work instructions and forms for format consistency. * Maintain and revise technical documentation and procedures as needed to reflect current processes and changes as needed. Keep track of controlled documents. * Provide colleagues with direction and training on document control policies and procedures. Qualifications Required Skills: * Technical Writing, Writing Procedures - Documentation, and Document Preparation. * Excellent interpersonal, organizational and communication skills (written and verbal). * Proficiency with Microsoft Office tools, including Word, Excel, Outlook, Project, and Visio. * Ability to translate technical functions and features into process-driven, user-friendly materials. * Ability to multi-task in a fast-paced environment. * Ability to manage time effectively and meet tight deadlines. * Possess knowledge of commonly used concepts, practices and procedures within banking. Required Experience: * High School diploma or GED and minimum of 5 years' experience in technical writing and documentation. * Experience pertaining to all aspects of banking and finance. * Bachelor's degree is preferred.

Responsibilities

The Technical Writer will create and update documentation, including standards, procedures, and policies for various operations. They will also ensure the accuracy and traceability of documentation and provide training on document control policies.