WHY JOIN SINCLAIR TECHNOLOGIES?

Sinclair Technologies, a division of Norsat International Inc., is a leading designer and manufacturer of Antenna and RF signal conditioning products, systems, and coverage solutions. Sinclair products are used extensively in public safety and private industry communication networks, such as emergency services, transportation, natural resources, and utilities. We have over 70 years of industry-leading expertise in all aspects of antenna and RF signal conditioning design and manufacturing. With a strong focus on R&D, we continue to expand our product offerings and offer industry-leading technical solutions.
We have an innovative and outstanding team of industry professionals who drive our ongoing success at Sinclair. We strive to offer a supportive, inclusive, and nurturing environment that helps our employees expand their careers and reach their highest potential.

SUMMARY:

Position: Technical Sales Engineer
Department: Solutions Engineering
Reports to: Engineering Manager
Position Type: Permanent, Full-Time
Location: Aurora Ontario, Canada
The primary role of the Technical Sales Engineer includes preparing RF system designs for customer applications, developing and providing product training and technical support to customers, and establishing strong relationships with customers’ technical design teams worldwide. In addition, the Technical Sales Engineer will provide input to the product engineering group for the development of our product roadmap and technical support for market launches of new products, and conduct market research as part of discussions with customers. This position requires travel for approximately up to 25% of the time.

• Support sales discussions to obtain sufficient information to convert customers’ requirements into detailed specifications for quotation and implementation.
• Prepare custom RF conditioning system designs for customers.
• Working with the Sales team, identifying product value propositions, developing promotional and training materials, and leading training sessions with customers.
• Assist Sales, Engineering, and Quality Departments with remote/on-site technical support for customers.
• Provide technical support to the Production Department in terms of system design updates and delivery sign-off.
• Maintain customer contact as well as oversee the resolution of customer complaints.
• Support identifying market opportunities that can be advantageous for our company to seek new clients who might benefit from our products.
• Attend various trade shows and conferences as required to deliver solution presentations and provide technical pre-sales support.