Temporary position for 12 months

As a claims technician, you help process life and health insurance claims, promote occupational health and manage disabilities. You provide discipline-specific technical support and help your unit carry out its activities, initiatives and processes in accordance with established policies and procedures. You support your unit’s more experienced employees and assist with technical work and analysis involving processes, information management and data processing. The ability to tailor your approach as needed and make sound decisions is therefore essential. More specifically, you will be required to:

• Process disability insurance benefit claims in accordance with current policies and procedures
• Ensure thorough follow-up of cases in collaboration with managers, employees, and internal and external partners
• Provide professional, empathetic, and efficient customer service

Please refer the Job description for details