5 days work week, Monday to Friday - 9am - 6pm.
You will be able to drive home company vehicle everyday.
This position is responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned service to resolve customer affecting technical issues in a timely with short notice in order to maintain maximum customer satisfaction. This position serves as a senior technical resource assisting both end users and less experienced support analysts in effectively identifying issue and using effective troubleshooting techniques to resolve end user technical issues.

JOB DESCRIPTION

• Provide on-site technical support to resolve customer issues and ensure satisfaction.
• Troubleshoot and diagnose complex technical problems related to Dosing Pumps.
• Install, configure, and maintain customer equipment.
• Collaborate with Sales and Project teams for pre-sales support, proposals, and product training.
• Travel up to 75% within Singapore for on-site customer service.
• Company car + petrol card will be provided

QUALIFICATIONS:

• Diploma or equivalent experience in Mechanical Engineering field.
• 1-3 years of technical support experience.
• Excellent customer service, troubleshooting, and communication skills.
• Ability to work independently and manage multiple tasks under pressure.
• Clean driving record
  EA License No: 22C103

Please refer the Job description for details