DSI Systems Inc., an authorized representative partner of DIRECTV and Starlink, is seeking a detail-oriented Technician Compliance Coordinator to ensure our field technicians meet all compliance standards and requirements. This role is vital to maintaining accuracy in documentation, adherence to processes, and coordination between compliance and field operations. The Technician Compliance Coordinator will oversee technician compliance with paperwork, photos, scheduling, reschedules, payouts, technician IDs, and Quality Control, while also supporting company-wide compliance initiatives.
This position involves conducting audits, maintaining compliance records, and assisting with regulatory reporting. The right candidate will be proactive and skilled at cross-functional communication. By working closely with Field Operations and other departments, the Technician Compliance Coordinator will help drive accountability, ensure adherence to policies, and support continuous improvement across our compliance programs.
This is an in-office opportunity; the qualified candidate will report to our office in Kennesaw, Georgia.

REQUIREMENTS

• Bachelor’s degree in business, technology, or a related field preferred, or equivalent experience
• Prior experience in a technical role and/or compliance or regulatory environment
• Strong understanding of regulatory requirements and industry standards
• Excellent organizational skills with the ability to manage multiple tasks and deadlines
• High attention to detail and accuracy in documentation and record-keeping
• Strong problem-solving skills with the ability to address compliance issues effectively
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office Suite; experience with compliance management software a plus

• Develop, implement, and maintain compliance programs tailored to technician operations
• Conduct regular audits and assessments to ensure adherence to policies and procedures
• Monitor changes in laws, regulations, and industry standards and recommend updates as needed
• Educate and train technicians on compliance requirements and best practices
• Investigate and document potential compliance issues or breaches
• Collaborate with Field Operations and other departments to align compliance efforts
• Prepare and submit compliance reports and required documentation on time
• Maintain accurate records of compliance activities, policies, and training
• Identify opportunities to improve compliance processes and implement corrective actions