Technician Department Manager at Imperial Companies

Davenport, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jan, 26

Salary

60000.0

Posted On

11 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mechanical Background, Electrical Background, Basic Computer Knowledge, Integrity, Innovation, Responsibility, Growth Oriented, Client Relations Skills, Detail Oriented, Exceptional Communication Skills, Adaptability, Technical Services

Industry

Food and Beverage Services

Description

Job Details Level: Experienced Job Location: Davenport - Davenport, IA Position Type: Full Time Salary Range: $45000.00 - $60000.00 Salary/year Job Shift: Day Description WHO WE ARE: Imperial began as a one-man coffee company serving Tulsa. Our tremendous growth in traditional vending, micro markets, catering, corporate dining, and coffee services is made possible by our commitment to unmatched service, customer relationships, and cutting-edge technology. For us, everything comes down to making sure our customers are receiving World Class Service. We focus on understanding and fulfilling their needs. The Tech Team Manager is responsible for ensuring that team members follow company protocol and procedures, are properly trained, have required tools and parts for job, and are performing their jobs to expected level of professionalism required by Imperial. Benefits include: Health, Dental, Life, AFLAC, 401k, Vacation, & Holidays. Please visit www.imperialco.com for more information. WHAT YOU WILL DO: Manage & Lead the Tech Dept Manage daily installs, repair, set-up and issues with vending & market equipment Create, receive, dispatch, and ensure that installs and machines are performed within the required time frame and quality Manage install service techs, scheduling & procedures Manage service parts and inventories Manage & support team to set-up & perform maintenance on equipment Ensure proper training and knowledge of vending & market equipment to team members Ensure team members are following all Imperial procedures and protocol WHAT WE LOOK FOR: Mechanical and/or electrical background, either from previous work experience or formal training Basic computer knowledge: Excel, Word, Outlook Email and Calendar Valid DL / Drive Company vehicles Integrity Innovation Responsible Growth oriented Able to create and enforce resolutions quickly Have a willingness for change Able to adapt to new policies and procedures Have exceptional communication skills Must be detail oriented Must be able to manage several tasks at once Must have client relations skills Technical Services a plus Mechanical &/or Electrical Background

Responsibilities

The Tech Team Manager is responsible for managing the Tech Department, ensuring team members follow company protocols, and overseeing daily installations and repairs of vending and market equipment. This role includes managing service techs, scheduling, and ensuring proper training and inventory management.