Technician, Failure Analysis Engineering (FA) at Western Digital

George Town, Penang, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

0.0

Posted On

03 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Failure Analysis, Optical Microscopy, Atomic Force Microscopy, AFM, OSA, ZYGO, Root Cause Analysis, Quality Assurance, Documentation, Reporting, Analytical Skills, Organizational Skills, Communication Skills, Safety Protocols, SOP Adherence

Industry

Computer Hardware Manufacturing

Description

Company Description At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage. Job Description We are looking for a motivated and detail-oriented Failure Analysis Technician to join our team. Prefer a fresh graduate or with experience. In this role, you will be responsible for investigating and analyzing product failures using optical microscopes, Atomic Force Microscopy (AFM), OSA, and ZYGO to determine failure defects and support the development of solutions that enhance product reliability. Your hands-on skills and technical expertise will play a critical role in our quality assurance processes. ESSENTIAL DUTIES AND RESPONSIBILITIES: Perform detailed failure analysis on defective materials, components, or products using appropriate analytical tools and techniques to identify root causes and support continuous quality improvement. Interpret results, monitor failure trends, and implement corrective and preventive actions in collaboration with cross-functional teams to prevent recurrence and improve product reliability. Follow all laboratory safety protocols and standard operating procedures, maintain accurate documentation and reporting, and ensure proper handover of analysis status and findings between shifts or team members. Qualifications Completion of a diploma in Engineering or a related field from a recognized institution. PREFERRED Able to manage routine laboratory analysis and urgent/ad-hoc failure cases with minimal supervision, ensuring timely completion of investigations and reports. Capable of working independently to conduct detailed failure investigations while also collaborating effectively with engineering, quality, and production teams to resolve issues. Proficient in written and spoken English to clearly document analysis findings, prepare technical reports, and communicate results and recommendations to cross-functional teams. Candidates with early to mid-level experience are encouraged to apply SKILL Strong technical and analytical skills in conducting failure investigations, including root cause analysis, use of laboratory and analytical equipment, and understanding of manufacturing processes and defect mechanisms. Effective organizational and communication skills, with the ability to work independently and in cross-functional teams, maintain accurate documentation and reports, follow laboratory safety and quality standards, and manage multiple cases within deadlines. Additional Information #LI-LK1 WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email [email protected]. Job Type (exemption status): Non-Exempt position - Please see related compensation & benefits details below Business Function: Engineering Support Work Location: Bayan Lepas PN2--LOC_WDT_MY0704

Responsibilities

The technician will investigate and analyze product failures using specialized analytical tools like optical microscopes, AFM, OSA, and ZYGO to identify defects and support reliability enhancements. Responsibilities include performing detailed failure analysis, interpreting results, monitoring trends, and implementing corrective actions in collaboration with cross-functional teams.