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Technician - Field Service at CUMMINGS INC

East Arm, Northern Territory, Australia -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

0.0

Posted On

10 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Diesel Engine Repair, Customer Engagement, Preventative Maintenance, Documentation, Problem Solving, Health Safety Compliance, Field Service, Technical Skills, Tool Maintenance, Escalation Procedures, Service Opportunities, Training, Workshop Repairs

Industry

Motor Vehicle Manufacturing

Description

We are looking for a talented Diesel Technician to join our high performing team in Darwin, NT. In this role you will diagnose and complete repairs to engines at the customer’s site. You will make an impact in the following ways: Engage customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs. Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete repairs, including identifying and preparing required parts and tools. Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field. Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor. Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Identify additional service opportunities with customer. Complete training in line with skill and business requirements. Maintain service vehicle and tools for cleanliness and proper operation. Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor. Complete in workshop repairs as required

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Responsibilities

Diagnose and complete repairs to engines at the customer’s site while engaging with customers in a professional manner. Perform preventative maintenance and complete required documentation, ensuring adherence to health and safety policies.