Technician - Field Service at CUMMINGS INC

Cairns, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

0.0

Posted On

20 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Engagement, Diagnostics, Specialized Tools Use, Preventative Maintenance, Issue Escalation, Documentation Completion, Service Opportunity Identification, Training Completion, Vehicle Maintenance, Health Safety & Environmental Adherence, Engine Repair, Electronic Service Tool Application, Engine Systems Interaction, Product Repair, Service Documentation, Technical Escalation

Industry

Motor Vehicle Manufacturing

Description

We are looking for a talented Diesel Technician to join the high performing team at our Cairns branch in tropical Far North Queensland. In this role you will diagnose and complete repairs to engines at the customer’s site. You will make an impact in the following ways: * Engage customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs. * Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete repairs, including identifying and preparing required parts and tools. * Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field. * Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor. * Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. * Identify additional service opportunities with customer. * Complete training in line with skill and business requirements. * Maintain service vehicle and tools for cleanliness and proper operation. * Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor. * Complete in workshop repairs as required Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

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Responsibilities

The technician will diagnose and complete engine repairs at customer sites, engaging customers professionally and ensuring prompt attention to their needs. Responsibilities also include performing scheduled preventative maintenance, identifying parts, and completing all required service documentation.