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Technician- Field Service at CUMMINGS INC

Newman, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

0.0

Posted On

11 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Diagnosing, Customer Engagement, Preventative Maintenance, Documentation, Health Safety & Environmental Compliance, Repairing Engines, Using Specialized Tools, Identifying Service Opportunities, Maintaining Service Vehicle, Escalating Issues, Completing Training

Industry

Motor Vehicle Manufacturing

Description

In this role, you will make an impact in the following ways: Diagnose and complete less complex repairs to engines at the customer’s site. Engage customers in a courteous and professional manner, ensuring prompt and efficient attention to their needs. Use specialized tools and follow documented procedures to diagnose and complete repairs, including identifying and preparing required parts and tools. Perform preventative maintenance activities as per documented schedules and standards on engines and related components in the field. Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor. Complete required documentation, such as service worksheets, timesheets, warranty claims, and quality documents via handwritten forms or business system input screens. Identify additional service opportunities with customers. Complete training in line with skill and business requirements. Maintain service vehicle and tools for cleanliness and proper operation. Ensure adherence to all relevant Health Safety & Environmental (HSE) policies, procedures, and legislation, and report any issues/incidents to site management and supervisor.

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Responsibilities

The technician will diagnose and complete less complex repairs to engines at customer sites while engaging with customers professionally. They will also perform preventative maintenance and complete necessary documentation.