Paladin Technologies is a rapidly growing low-voltage building technologies company that offers an exciting and rewarding workplace for individuals passionate about technology and innovation. With a strong focus on employee development, safety, and teamwork, Paladin provides a supportive environment where your contributions are recognized and valued. You’ll have the chance to work on industry-leading projects in security, communications, and network infrastructure alongside some of the best professionals in the field. If you’re looking to build a meaningful career with a company that prioritizes people and performance, Paladin is the place to grow.
As a Technician II – Security with Paladin Technologies, you will collaboratively review, understand, analyze (for correctness), and implement installation blueprints and plans from Project Managers and Sales Teams to complete installations.
This role requires the ability and know-how to properly complete the installation, understand and follow the BOM, and be capable of making adjustments or finding alternative solutions as needed to complete installations to client satisfaction.
We expect all employees to represent Paladin in a professional manner in line with our values of a leadership mindset, people development, team, and client-focused. Though based in Kelowna, you may be required to travel to job sites throughout the region.
Our Integrated Systems Technicians are responsible for installing and servicing electronic systems across Security, Data, and Audio-Visual (AV) divisions, including access control, CCTV, structured cabling, and AV solutions.

GENERAL ACCOUNTABILITIES:

• Install, configure, and maintain CCTV systems, alarm systems, access control, and related security equipment.
• Install and service structured cabling (Cat5e, Cat6, and fiber), including termination, labeling, testing, and reporting.
• Support AV infrastructure setup, including installation of basic audio-visual equipment and rack building.
• Perform cable pulling, termination, and routing in commercial environments.
• Read and interpret system diagrams, floor plans, and construction drawings.
• Troubleshoot and repair malfunctioning security and data/AV systems.
• Provide end-user training on system operation and respond to technical inquiries.
• Complete detailed and accurate documentation, including OHS checklists, test results, and project updates.
• Perform work safely and professionally, adhering to Paladin’s Quality and Safety programs.
• Support, lead, and mentor junior technicians on-site.
• Maintain clear communication with project teams, clients, and stakeholders.
• You may be required to be “on-call” before or after your regularly scheduled hours, and/or on a day when you are not regularly scheduled to work.
• You may be required to work “night shifts” when needed based on project/service requirements.
• Monday to Friday work schedule, with flexibility as required by projects.
• Out-of-town work may be required based on project locations.
• Other duties as required.

REQUIRED QUALIFICATIONS:

• 3–5 years of experience in a technical role within the electrical or low-voltage field.
• Proficiency in cable pulling, installation, and basic troubleshooting across low-voltage systems.
• Valid Driver’s License with a clean abstract.
• Able to work independently and adapt to various site conditions.
• Strong communication skills and attention to detail.

PREFFERED QUALIFICATIONS:

• Experience with security systems, CCTV, and alarms considered an asset.
• Basic familiarity with AV system installation and rack building (Crestron, Extron, or Biamp experience considered an asset).
• Vendor certification in low-voltage, cabling, or AV systems considered an asset (e.g., BICSI, Extron, Crestron, CFOT).
• Post-secondary training in electronics, telecommunications, or related technical field.
• Experience working in commercial environments such as healthcare, education, or hospitality.

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• While performing the duties of this job, the employee is regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. The employee is regularly required to use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The use of power tools will be required to effectively perform this position. The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

• While performing the duties of this job, the employee will be exposed to outdoor weather conditions, work on job sites, may be required to travel to and from job site locations, may work in a typical office environment, and is occasionally exposed to construction equipment. The noise level in the work environment is usually moderate. Confined space entry may be required. High work may be required