HEALTH AND WELLBEING

As part of our commitment to supporting your health and wellbeing, all employees have access to the Health Assured Employee Assistance Programme (EAP) – a completely confidential support service available 24/7, 365 days a year. Whether you’re facing personal challenges, looking for advice, or simply need someone to talk to, Health Assured is here to help. Through Health Assured, you can access a 24/7 confidential helpline, face to face, online or telephone counselling, as well as structured support for a wide range of issues including stress, anxiety, relationships, bereavement, legal and financial concerns.
You’ll also have access to the online wellbeing portal, a secure, user-friendly platform offering a wide range of self-help resources, health assessments, articles, and guidance covering emotional, physical, and financial wellbeing, and to the Wisdom App, which offers mood trackers and wellbeing tools, meditation guides, fitness videos, and self-help modules as well as daily wellbeing tips.
You’ll also be entitled to a free eye test through our voucher scheme with Specsavers, which covers a full eye exam (worth up to £25) and even includes £45 towards a pair of glasses. We also offer free flu vaccinations to help keep you feeling your best all year round.

THE ROLE:

To provide technical support to staff and students in the Hair and Beauty School at The City of Liverpool College, Duke Street Centre. The school facilities include Hair and Beauty salons, Make-up studios and Nail bars. We also operate a commercial salon which is open to the public.
Responsible to: Head of School

KEY RESPONSIBILITIES

• To work in collaboration with the senior technicians to ensure facility and resource upgrades are monitored and equipment is kept current to industry standards, finance permitting.
• To use specialist knowledge within the area of work to carry out a range of specialist and diverse tasks to support an effective, user friendly and professional service.
• To provide general support for the teaching of students in the area.
• To set up and operate a range of equipment to an agreed service level.
• Checking on student numbers daily and making sure that there is enough stock and equipment to aid the smooth running of all sessions
• To demonstrate a range of equipment to staff/students and instruct them on the safe use of equipment and techniques.
• To carry out maintenance tasks including a range of testing to ensure equipment remains in a good working condition.
• To ensure accurate records of maintenance are kept.
• Meet with the suppliers/reps to keep up with new products and trends.
• Ensure a good practice of housekeeping standards at all times
• To transport goods and equipment using trolleys around the faculty.
• To comply with internal and external health and safety guidelines, instructions and regulations.
• To monitor levels of stocks and consumables
• Where it is identified as necessary handle cash/cash equivalents.
• Comply with college security, stock control, cash handling procedures, standards and audit requirements.
• Comply with financial regulations within own area of work.
• Ensure high levels of customer service promoting a positive image of the College.
• Resolve problems and issues, diagnose faults and respond to complaints and queries, where necessary refer on to the appropriate person.
• Comply with set quality standards and procedural instructions.
• Attend/arrange meetings as requested to support the work activities.
• Help to ensure through good working practices that the objectives, values and aims of the school and college are achieved on time.