We take pride in our hard working technicians and the work/effort they put into Austin INFINITI everyday, which is why we are offering technicians a $10,000 sign on bonus to show our appreciation for those who have a passion for working on cars and helping customers ensure their vehicle is in the best condition possible!
The Continental Automotive Group is an exceptional place to be, and lucky for you, we’re recruiting! We are a locally-owned, family-operated company with locations in North/Central Austin and San Juan, TX. Our stores’ rapid growth has created amazing advancement opportunities for our Service Technicians and Technician Apprentices. We proudly offer paid training, sign on bonuses, performance reviews, and upward mobility. If this sounds like something you’d enjoy, we want to hear from you! Come join our family of employees; take part in this promising career path and have the chance to serve our customers.
The Technician performs all warranty and non-warranty inspection, diagnostic, maintenance and repair work, and oversees apprentice employees, assigned to him or her. The Technician may also be responsible for installing accessories and performing new vehicle pre-delivery inspections and prep work. The Technician is required to maintain a current knowledge of Infiniti vehicles and their service needs as described in manuals, technical bulletins, and training programs.

QUALIFICATIONS: AT A MINIMUM, THE TECHNICIAN SHOULD HAVE THE FOLLOWING QUALIFICATIONS:

• Must have held a valid driver’s license for at least 1 year
• Must be at least 18 years of age to be considered
• Prior shop experience is required
• Prior dealership experience is preferred
• Basic knowledge of vehicle electronic components, theory, systems, and testing tools and procedures
• Skill in diagnosing and repairing all key vehicle systems and components
• Knowledge of the proper procedures for handling hazardous materials
• Knowledge of the proper procedures for using tools and equipment
• Knowledge of the proper procedures for ensuring the Technicians own safety, the safety of his or her co-workers, and the safety of customers and their vehicles
• Basic writing skills (to record work performed and recommended future service requirements on R.O.s)
• Ability to read and interpret R.O.s
• Must be able to lift at least 50 pounds

Performance Standards: In addition to personal goals established during annual performance reviews, this employees performance will be evaluated against the following performance standards:

• Personal productivity and efficiency performance are at, or above, established goals
• Personal comeback rate at, or below, established goals
• Punctuality in reporting to work
• Keeping work area neat, clean and organized
• Professional appearance and demeanor at all times

• Fixing vehicles right the first time
• Test driving vehicles, if necessary, to verify customer complaints
• Diagnosing vehicle problems based on customer complaints
• Advising the Service Advisor if additional work is needed, or if work recommended is unnecessary
• Staying up to date on all Infiniti technical bulletins
• Participating in Infiniti sponsored training and programs
• Using ASIST and TECH LINE for assistance with difficult repairs
• Ensuring that the vehicle is left as clean, or cleaner, that when it arrived for service
• Performing other duties as assigned by the Production Supervisor or Service
• Director, such as performing quality control on designated vehicles