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Technician Team Leader (Ford) at RMA Group Company Limited

Battambang, Battambang, Cambodia -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

0.0

Posted On

22 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Diagnosis, Troubleshooting, Mentoring, Communication, Active Listening, Customer Service, Technical Assistance, WDS, OASIS, Technical Bulletins, Certification, Manual Interpretation, Time Ticket Completion, Computer Usage

Industry

Motor Vehicle Manufacturing

Description

Provides assistance to Service Technicians as needed to diagnose and troubleshoot problems Promotes a productive working relation with others; acts as a mentor Actively listens to concerns; takes action to respond to others needs Speaks clearly, concisely, and effectively; clearly explains tasks and procedures Has an approachable style; foresters open communication through active listening Assists Service Advisors, if necessary, to explain completed repairs to a customers Utilized Ford-Provided technical assistance (e.g., Technical Bulletins, Hotlines, OASIS, WDS, other) Obtains all necessary certifications Uses manuals including diagrams as necessary to complete the repair order Completes time ticket according to dealership requirements Used computers to look up part availability and repair orders. If you are interested, please send your CV to: Contact HR at: 070 790 890 Telegram HR Contact Person: https://t.me/RMA_Cambodia_Career Email: recruitment.kh@rmagroup.com

Responsibilities

This role involves leading a team of service technicians by providing diagnostic and troubleshooting assistance, acting as a mentor to promote productivity, and ensuring clear communication regarding tasks and procedures. The leader will also assist Service Advisors in explaining completed repairs to customers and utilizing Ford-provided technical resources.