Technician Urology | CDMX at Boston Scientific Corporation Malaysia

Ciudad de México, , Mexico -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Biomedical Engineering, Excel, Salesforce, Surgery Assistance, Communication Skills, Relationship Building, Market Share Growth, Customer Service, Teamwork, Proactivity, Negotiation Skills, Patient Safety, Quality Compliance, Clinical Support, Technical Support, Clinical Trial Management

Industry

Medical Equipment Manufacturing

Description

Bachelor's degree or degree in Biomedical Engineering or similar Office at user level, Excel, Salesforce At least 2 or 3 years of experience working inside hospitals, assisting surgeries in direct contact with phisycians Accountability Good written and verbal communication skills. Responsible for developing, building, and strengthening long-term relationships with healthcare professionals. Responsible for looking for opportunities to increase market share and positioning the brand in South Territory from Mexico City Experience in public and private hospitals Coordinates with the back-office team (Customer Service, Operations) Executes key account plans to develop different therapies in collaboration with the Field Clinical Specialist of the territory. Oriented to results. Customer service Ability to create long-term relationships. Teamwork and coordination of people Proactive Sense of urgency Ability to identify priorities. Foolproof honesty Negotiation skills In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures. For those individuals that supervise others, the following statements are applicable: Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy. Establishes and promotes a work environment that supports the Quality Policy and Quality System. An entry level professional. General knowledge and application of technical and business concepts, procedures, and practices. Interprets company policies and procedures to resolve issues. Beginning knowledge of industry practices and standards. Commercial Support: Under close supervision, serve as primary resource for clinical support consisting of tackling routine issues relating to troubleshooting, programming, and patient follow-up for company products. Assist in the education of customers on the merits and proper clinical usage of company products by participating in presentations and demonstrations to keep all customers abreast of the latest BSC products. Attend unit implants in the labs and operation rooms of hospital accounts and perform patient follow-up to assure customer and patient success with the implanted products. Team up with Sales Rep to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals. Start developing business relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences). Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions. Clinical Trial Support: Managing and providing technical support for clinical trial activity within assigned territory by supporting the site authorization process and study procedures as defined in the clinical investigational plan. Providing initial and continuous training, education and support for clinical center personnel on clinical trial protocol, clinical process, products and features under investigation, and procedures involving those products and features. On-call duties may be required 24 hours a day, 7 days per week. Participates in the completion of departmental projects and goals.

Responsibilities

The technician will develop and strengthen relationships with healthcare professionals while assisting in surgeries and providing clinical support. They will also coordinate with the back-office team and execute key account plans to enhance market presence in the assigned territory.