* La version anglaise suit la version française *

• Es-tu curieux(se) des centres de données ?
• Es-tu un(e) bon(ne) communicateur(trice) ?
• Es-tu à l’aise pour travailler directement avec les clients ou les utilisateurs finaux ?

TELL ME ABOUT THE JOB…

As a Data Center Technician, you will report directly to the Data Center Manager and play a key role in the daily operations of our data centers across the Montreal region. You will be responsible for the deployment of new customer solutions, inventory management, and ensuring strict adherence to security protocols. A focus on maintaining high operational standards, identifying areas for improvement, and implementing best practices will be essential to your success.
The ideal candidate will demonstrate a proactive approach, a commitment to continuous improvement, and strong customer-facing skills. We are looking for individuals who thrive in a dynamic environment, possess a solutions-oriented mindset, and have a passion for maintaining high-quality service standards.
OK, I’m interested! Tell me more about the core job functions…

The duties and responsibilities include but are not limited to:

• Onsite coverage as a team in shifts and/or weekly on-call
• Deploy customer IT solutions in white spaces
• Ensure physical and remote security policies and procedures are being followed
• Document changes or incidents following the change or incident mgmt. process
• Perform scheduled walkthroughs and report any issues to the facility manager
• Troubleshoot and resolve basic OS and network level issues
• Answer customer requests in a professional and courteous manner
• Install, test copper & fiber cabling with quality
• Maintain an updated inventory of assets
• Manage the security access system
• Assist in documenting best practices & process improvements
• Interact with third party vendors & contractors
• Special projects may be assigned.

I’M REALLY INTERESTED! WHAT SKILLS/KNOWLEDGE DO YOU WANT AND NEED?

Skills

• Organized & Motivated
• Strong Communication & Interpersonal skills
• Aptitude to learn new technologies & trends
• Ability to work in a fast-paced changing environment*
• Ability to lift 50lbs on occasion.

Knowledge

• Knowledge of IT equipment and cabling installation best practices
• Basic knowledge of Data Center Mechanical & Electrical systems*
• Basic knowledge of Access Control Systems*.

Any skills & knowledge for these above would be considered as an asset

• Onsite coverage as a team in shifts and/or weekly on-call
• Deploy customer IT solutions in white spaces
• Ensure physical and remote security policies and procedures are being followed
• Document changes or incidents following the change or incident mgmt. process
• Perform scheduled walkthroughs and report any issues to the facility manager
• Troubleshoot and resolve basic OS and network level issues
• Answer customer requests in a professional and courteous manner
• Install, test copper & fiber cabling with quality
• Maintain an updated inventory of assets
• Manage the security access system
• Assist in documenting best practices & process improvements
• Interact with third party vendors & contractors
• Special projects may be assigned