Technicien ou technicienne, Administration des produits at Jobgether

, , Canada -

Full Time

Start Date

Immediate

Expiry Date

15 Sep, 26

Salary

0.0

Posted On

17 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Management, Technical Analysis, Payment Processing, Financial Reconciliation, Quality Control, Operational Reporting, Customer Service, Bilingual Communication, Problem Solving, Process Improvement, Data Validation, Administrative Support

Industry

Internet Marketplace Platforms

Description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technicien ou technicienne, Administration des produits based in Canada. This role supports the operational and administrative management of pre-arranged funeral products within a complex financial and service environment. You will play a key part in ensuring the accuracy, integrity, and smooth execution of payment processes between funeral homes, internal systems, and partner networks. The position combines hands-on data management, technical analysis, and client-facing support activities in a structured but evolving environment. You will contribute to both day-to-day operational continuity and the improvement of processes and tools. Working closely with multiple stakeholders, you will help resolve operational issues, analyze data, and ensure compliance with internal standards. This role is well suited to someone who is detail-oriented, service-minded, and comfortable working with systems and procedures that require precision and consistency. \n Accountabilities In this role, you will be responsible for providing administrative and technical support for product administration activities related to pre-arranged funeral services, ensuring accuracy, compliance, and smooth operational flow across systems and stakeholders. Support payment processing activities and administrative operations related to contributions and settlements with funeral homes and partner networks Execute end-to-end processing of payment instructions, including handling special cases and administrative or phone-based requests Ensure data integrity through daily input validation, quality control, and error detection across internal systems Perform reconciliations between different systems to ensure consistency and accuracy of financial and operational data Provide technical and operational support for projects, system issues, and process improvements Conduct research, analysis, and investigations to respond to operational inquiries and propose appropriate solutions Act as a point of reference for recommending corrective actions and improving operational processes Draft technical notes and documentation to support user understanding and knowledge sharing Support stakeholders in the use of tools, systems, and business processes within the unit Design, produce, and analyze operational reports to support decision-making and performance monitoring Participate in the implementation of new mandates, tools, and process enhancements Requirements: The ideal candidate has strong administrative and technical skills, with experience in data-driven environments and a focus on accuracy, service quality, and structured processes. You are comfortable working with multiple systems and stakeholders and can communicate effectively in both French and English. College diploma (DEC) in a relevant technical or administrative discipline Minimum of 2 years of relevant experience in administration, operations, or technical support roles Strong attention to detail with a focus on data accuracy and quality control Experience working with administrative systems, databases, or financial/operational processing tools Ability to perform reconciliations, data validation, and structured analysis Strong problem-solving skills and ability to conduct research and provide actionable recommendations Comfortable producing reports and supporting operational decision-making Strong customer service orientation and ability to support internal and external stakeholders Ability to adapt to evolving priorities and structured procedures Functional proficiency in French (required) and intermediate-advanced English due to interactions with bilingual stakeholders Strong collaboration, adaptability, and decision-making skills Benefits: Competitive salary with annual bonus eligibility 4 weeks of flexible vacation from the first year Defined benefit pension plan ensuring long-term financial stability Comprehensive group insurance including telemedicine services Reimbursement programs for health, wellness, and remote work equipment Flexible remote work environment (#LI-Remote) Inclusive, equity-driven workplace culture focused on diversity and accessibility Structured onboarding and opportunities to contribute to process improvements and new initiatives \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Responsibilities

Manage the operational and administrative aspects of pre-arranged funeral products, focusing on payment processing and data integrity. Provide technical support for system improvements and act as a point of reference for operational inquiries and reporting.