Responsibilities

• Contribute to competitive analysis using internal, customer and market data to help identify industry trends and unmet user needs.
• Support product management by helping define marketing requirements, communicating release and project goals, and validating developed functionality
• Help develop the product vision and roadmap, and contribute to tracking mechanisms for new initiatives, including input into financial planning, analysis and forecasting
• Assist with creating technical roadmaps and work with development, architecture and user experience teams to build solutions that customers and users will love
• Author user stories, acceptance criteria, use cases, activity diagrams, user interface wireframes, class diagrams, business rules and rule flow diagrams
• Prioritise and order functionality based on business value
• Participate in an Agile development environment as a member of a Scrum/project team
• Prepare and present business cases to justify proposed solutions and business investments
• Stay up to date on the latest technology and market trends, and co-author white papers, marketing materials and industry articles that enhance ECI's thought leadership
• Become the subject matter expert within the organisation for ERPs, assisting sales, implementation and account management with customer requests and inquiries
• Resolve a wide range of issues in creative ways
• Work on problems of a diverse scope where analysis of data requires evaluation of identifiable factors, demonstrating good judgment in selecting methods and techniques for obtaining solutions
• Network with senior internal and external contacts within the manufacturing industry