Technologies Manager at Amdocs

Pasig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

0.0

Posted On

31 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Managerial Experience, IT Strategy Definition, IT Service Target Prioritization, Infra/IT Service Management, Problem Resolution, Production Architecture Design, Implementation, Operation, SLA Adherence, Risk Mitigation, Staffing, Budget Management, People Management, Domain Understanding

Industry

Software Development

Description

Job ID: 205539 Required Travel :Minimal Managerial - Yes Location: Philippines- Pasig - (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. In one sentence Overall accountability for translating business and account needs to a technical level. What will your job look like? Accountable for defining & planning infra/IT strategy and prioritizing infra/IT service targets for the project and its interfaces simultaneously Accountable for infra and IT services from establishment to OGS (ongoing support) and serve as a focal point to partners requiring infra/IT services, including handling customer concerns and problem resolution Handle End-2-End production architecture design, setup, implementation and operation Cultivate service orientation and adhere to agreed SLAs, responsible for meeting infra/IT SLA and handle internal important metrics Identify, assess and mitigate infra/IT related risks Seek to understand the challenges/needs of the customer/business groups, plan/anticipate the needs/demands of client groups Define and mediate timelines and priorities with other groups according to staffing, requirements and budget All you need is... 7+ years' experience in software development or infrastructure management including people management Diverse experience in infra/IT dimensions Broad understanding of the relevant domain (e.g. products) Computer Engineering Degree or equivalent is essential, experienced degree an advantage Why you will love this job: Be involved in a wide scope of activities! Work with excellent products and solutions! Opportunity for professional development! We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Responsibilities

The role holds overall accountability for translating business and account needs to a technical level, including defining and planning infrastructure/IT strategy and prioritizing service targets for the project and its interfaces. This person is accountable for infra and IT services from establishment through ongoing support, acting as a focal point for partners and handling customer concerns and problem resolution.