WHAT YOU WILL HAVE:

• Ability to establish and maintain relationships across departments
• Develop a basic understanding of key business processes and knowledge relating to core business systems
• Planning, designing, and managing the creation and delivery of learning materials
• Developing, maintaining, and delivering high quality training
• Able to engage large audiences with clarity and confidence, bridging the gap between technical detail and general understanding.
• The ability to plan and produce clear and concise communication, both verbal and written.

ABOUT US

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.
A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

THE ROLE

Southern Housing are looking for a Technology Adoption & Engagement Coordinator!
We’re looking for someone passionate about creating impactful learning experiences and driving the successful adoption of new technologies.
This role offers a unique opportunity to work across multiple business areas, giving you broad exposure and the chance to make a real difference. You’ll collaborate with teams to design and deliver engaging learning materials that empower colleagues to embrace change with confidence.

KEY ASPECTS OF THE ROLE ARE DETAILED BELOW:

• Fostering user engagement, and driving the successful adoption of new systems, upgrades, and changes.
• Plan and produce clear and concise communications.
• Organise workshops, presentations, and training sessions to demonstrate the value of technology tools in achieving business goals.
• Develop user guides, FAQs, videos, and instructional materials.
• Excellent presentation skills