EDUCATION

Required: High school diploma or equivalent.
Preferred: Associate’s Degree in business or related technology field.

RELATED EXPERIENCE

Required: 2 years experience with electrical grid, electrical distribution or transmission.

EDUCATION

Required: High school diploma or equivalent.
Preferred: Associate’s Degree in business or related technology field.

RELATED EXPERIENCE

Required: 3 years experience with electrical grid, electrical distribution or transmission.
Experience must include creating SQL queries and system testing.

EDUCATION

Required: High school diploma or equivalent.
Preferred: Associate’s Degree in business or related technology field. An Associate or Bachelor Degree may substitute for some years of experience.

RELATED EXPERIENCE

Required: 5 years experience with electrical grid, electrical distribution or transmission.

EDUCATION

Required: High school diploma or equivalent.
Preferred: Associate’s Degree in business or related technology field. An Associate or Bachelor Degree may substitute for some years of experience.

EXPERIENCE

Required: 7 years experience with electrical grid, electrical distribution or transmission
Preferred: Experience with high-level Electric Delivery computer systems support and successful project management.

STORM DUTY REQUIREMENTS….PLEASE MAKE SURE TO READ BELOW!!! RESPONDING TO STORMS WILL BE CONSIDERED A CONDITION OF EMPLOYMENT.

TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company’s rules and procedures.

PRIMARY DUTIES AND RESPONSIBILITIES

• Learns and performs basic configuration and tests computer-based applications which support ED. (20%)
• Creates reports, queries and data extracts of limited diversity, providing data to users as requested. (20%)
• Assists with assignments or projects providing input related to definition of requirements and recommendations of appropriate solutions. (20%)
• Serves as a liaison between ED and other technical groups, develops relationships with key customers including face-to-face, on-site interactions, and meets/communicates with end-users and stakeholders to provide timely and accurate information and updates. (15%)
• Builds a thorough understanding of supported business areas and current and future processes. (15%)
• Monitors supported applications to ensure data integrity and accuracy. (10%)

PRIMARY DUTIES AND RESPONSIBILITIES

• Provides support for low complex systems, applications, interfaces and processes with guidance. (20%)
• Creates unique reports, queries and data extracts of low complexity, providing data to users as requested. (20%)
• Assists with assignments or projects providing input related to definition of requirements and recommendations of appropriate solutions. (15%)
• Serves as a liaison between ED and other technical groups, develops relationships with key customers including face-to-face, on-site interactions, and meets/communicates with end-users and stakeholders to provide timely and accurate information and updates. (15%)
• Independently defines scope and objectives for assigned small to medium sized tasks. (10%)
• Maintains a thorough understanding of supported business areas and current and future processes. (10%)
• Monitors supported applications to ensure data integrity and accuracy. (10%)

PRIMARY DUTIES AND RESPONSIBILITIES

• Troubleshoots problems with supported applications, analyzes and takes appropriate action to correct (i.e. making recommendations, coordinating resources, and facilitating implementation of changes to processes or software to avoid future problems. (20%)
• May act as lead on small to medium-sized projects; Includes leading a team in the evaluation of current processes, automation, and software applications with a focus on providing technology solutions in alignment with business and strategic plans. (10%)
• Creates moderately complex reports, queries and data extracts, providing data to users as requested. (15%)
• Monitors supported applications to ensure data integrity and accuracy. (5%)
• Defines scope for medium sized project tasks, including time and cost estimates for assigned tasks, and provides consultation of scope definition. (10%)
• Serves as a liaison between ED and other technical groups, develops relationships with key customers including face-to-face, on-site interactions, and meets/communicates with end-users and stakeholders to provide timely and accurate information and updates. (10%)
• Works with business leaders and acts as a liaison between supported business areas and programming team members and / or vendors. (10%)
• Responsible for the collection, analysis, review, documentation and communication of business needs and requirements to IT programming and other technical team members. Provide input in the prioritization of technology related projects. (10%)
• Assists in developing training programs, end-user documentation, and materials related to supported software applications and business processes; may facilitate both formal and informal training. (10%)

PRIMARY DUTIES AND RESPONSIBILITIES

• Provides support for moderately complex business processes, applications and interfaces crossing multiple platforms and databases, making recommendations, coordinating resources, and facilitating implementation of changes to processes or software to avoid future problems. (20%)
• Leads diverse, medium-sized, complex technical projects (i.e. evaluation of current processes, automation, and software applications) with a focus on providing technological solutions in alignment with business and strategic plans. (10%)
• Creates complex reports crossing multiple databases and platforms. Provides data to users as requested. Monitors supported applications to ensure data integrity and accuracy. (20%)
• Defines scope for medium sized project tasks, including time and cost estimates for assigned tasks, and provides consultation of scope definition. (10%)
• Serves as a liaison between ED and other technical groups, develops relationships with key customers including face-to-face, on-site interactions, and meets/communicates with end-users and stakeholders to provide timely and accurate information and updates. (10%)
• Participates in feasibility studies and research to prepare cost / benefit justifications for technology solutions. Assist with determining and secure appropriate technical and business team members resources to facilitate successful completion of approved projects. Works with business leaders and acts as a liaison between supported business areas and programming team members and / or vendors. (10%)
• Responsible for the collection, analysis, review, documentation and communication of business needs and requirements to IT programming and other technical team members. Provide input in the prioritization of technology related projects. (10%)
• Utilizes leadership skills to regularly provide technical direction, instruction, guidance and monitoring of less experienced Technology Analyst team members and resolve issues to ensure goals and requirements are met. (10%)