Technology Architect
About Queen’s University
Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.
We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.
Come work with us!
Job Summary

A BRIEF OVERVIEW

Are you ready to take on a pivotal role in the transformative world of educational technology? Join the innovative Education Technology (EdTech) team at Queen’s University, where we empower faculty and enhance the learning experience for students and researchers alike.
As a Technology Architect, you will work alongside talented colleagues to design and implement cutting-edge educational solutions that leverage integrated systems, data analytics, and cloud technologies. You’ll play a crucial role in enabling secure integrations to the Learning Management System (LMS), developing data pipelines from the LMS (such as Brightspace, Moodle, Canvas, or Blackboard) to our university’s central data warehouse, managing our software center for licensing solutions, and facilitating training sessions. In this position, you will strategize, design, and oversee the architecture of our educational applications while ensuring alignment with security protocols and compliance regulations. Strong communication skills and financial acumen are essential when assessing software licensing agreements and their implications.
This position researches, develops, and assists in the selection, development, and implementation of instructional innovations, advancements in subject matter education, and learning theory, and consults on the use of information technology and online resources. This position assists faculty with the transition from lectures to active instructional methods through one-on-one or course team meetings to diagnose challenges, formulate revision plans, and manage the implementation through direct or indirect coaching. This position provides training to instructors, staff, and teaching assistants on the use of educational technology tools. This position also designs and creates learning materials, including electronic modules, cases, quizzes, and other interactive classroom materials.
We seek candidates who are enthusiastic about educational technologies and eager to collaborate effectively across departments. Essential experience includes deep knowledge of programming languages (e.g., Java, Python, JavaScript) and proficiency in API design and data integration related to LMS and software licensing tools. A solid understanding of database management and analytics for data-driven decision-making is crucial, alongside expertise in using cloud platforms (AWS, Microsoft Azure, Google Cloud) for hosting and data storage. Familiarity with analytics tools such as Tableau and Power BI will also be beneficial.
Your ability to foster collaboration and drive innovation will be crucial as you contribute to a culture of teamwork and shared achievement. Join us in revolutionizing education through technology—apply now and help us shape the future of learning at Queen’s University!
Job Description

REQUIRED EDUCATION

• Master’s Degree or equivalent. In addition, requires a professional designation, certification, or other qualification, or on-going learning to remain ahead of changes in technology or emerging fields.

REQUIRED EXPERIENCE

• More than 5 years of experience.
• Experience with rapid eLearning development tools or other applicable emerging learning technologies is considered an asset.
• Experience with learning management system functionalities and standards is considered an asset.
• Experience with the roll-out of large scale, enterprise-wide or cross divisional eLearning programs and initiatives is considered an asset.
• Experience in integration technologies, methods and capabilities considered an asset (e.g., REST, SOAP, API etc.).
• Experience in database administration/management, design and/or technologies considered an asset (e.g., MySQL, PostgreSQL, and/or Oracle/DB2, relational databases, warehoused databases, etc.).
• Consideration may be given to an equivalent combination of education and experience.

JOB KNOWLEDGE AND REQUIREMENTS

• Knowledge of concepts and principles in a specialist field that is typically acquired through a combination of advanced professional or academic qualifications and/or significant work experience.
• Provide expert advice, guidance and consultation on highly complex issues and/or where the outcome may be contentious.
• Interaction with others requires highly developed interpersonal skills to effectively persuade, negotiate, counsel, and/or consult.
• Adapt messages to meet the different needs of different audiences.
• Prioritize and distribute work to deliver objectives on time and to the highest standard.
• Identify in advance when the intended results may not be achieved and develops a plan to address the gaps.
• Lead team and project meetings and develop team/unit and departmental project plans.
• Lead procedural or technological change within a unit or across broader university functions.
• Identify opportunities to improve the effectiveness and efficiency of work processes.
• Anticipate complex challenges to ensure activities are completed on time.
• Effectively leverage relevant data as input to making decisions.
• Appropriately assess risks before making a decision.
• Comprehensive understanding of what sexual violence, harassment and discrimination are, and their varying effects on diverse members of the community.
• Question and take appropriate steps to address attitudes, macroaggressions and other behaviours which are discriminatory. Acknowledges and respects diverse cultural traditions, abilities and beliefs.
  Employment Equity and Accessibility Statement
  The University invites applications from all qualified individuals. Queen’s is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada.
  The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at hradmin@queensu.ca.

• Researches, develops, and assists in the selection, development, and implementation of instructional innovations, advancements in subject matter education, and learning theory, and consults on the use of information technology and online resources, including synthesizing literature to provide evidence based exemplars or steps to follow.
• Assists faculty with the transition from lectures to active instructional methods through one-on-one or team meetings to diagnose challenges, formulate revision plans, and manage the implementation through direct or indirect coaching.
• Provides training to instructors, staff, and teaching assistants on use of educational technology tools.
• Develops, implements, and/or provides consultation, and support for appropriate teaching methodologies to meet accreditation standards.
• Develops and/or recommends sessions for course instructors and/or faculty who are looking to improve course design and delivery.
• Designs and creates learning materials, including electronic modules, cases, quizzes, and other interactive classroom materials.
• Undertakes and facilitates mapping, assessment, and evaluation of student learning and engagement outcome data.
• Creates an in-house library of educational resources.
• Other duties as required in support of the department and/or unit.