Technology Change Advisor
Location: Hybrid
Salary: £30,000 - £38,300 per annum DOE
Hours: 35hrs per week
Why join us?
Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

MAIN PURPOSE:

To help assess, scope, and implement Technology led changes, with a specific focus on Microsoft applications, considering the impact of changes on users and how they interact with new and changing technology. Working collaboratively and cross organisationally to maximise the use of existing technology/Microsoft products and services

MAIN TASKS AND RESPONSIBILITIES:

• Work with the Service Delivery team to assess feasibility of business and/or enhancement requests made to Technology.
• Engage with all areas of Brainkind, including CSS Departments and Services, to understand their business requirements and take a collaborative approach to help find solutions with a focus on utilising existing technology services and products (i.e. Microsoft products) where possible.
• Act as an interface between the business and Technology, and vice versa, to ensure requirements are fully understood.
• Work with Technology Service Delivery Team to evaluate and prioritise Microsoft controlled changes.
• Support with the communication of Technology led changes to the wider business.
• Provide training and support, as required, to improve understanding and adoption of Technology led changes.
• Lead and develop Brainkind’s Digital Champions programme.
• Create and maintain documentation, guides and other support materials to assist end users with the adoption of Technology led changes in a user-friendly manner.
• Contribute to internal Technology knowledgebase via the documentation of process and procedure changes resulting from the introduction of new or updated Microsoft applications.
• Support with the standardisation of the Technology provision to the wider business.
• Proactively contribute to internal Technology groups (i.e. Technology Change Board, Technology Steering Group) as required, assessing and advising on changes from the user perspective
• Assist in managing small to medium sized projects related to Technology changes, ensuring they are delivered in a format that end users will understand and with minimum disruption.

*Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. *

• All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks