Own and grow relationships with GBS's IT clients — regular contact, genuine understanding of their business, and a proactive approach to keeping them well looked after.
Run structured account reviews — assess how each client's technology is performing, surface concerns early, and identify where GBS can add value.
Have credible, concept-level conversations across networking, cloud, and cyber security — enough to guide the client and recommend the right direction, then hand the concept to our technical team.
Position and sell GBS's Managed IT and Cyber offerings in a way that genuinely fits each client — a conversation about their situation, not a generic pitch.
Spot and pursue growth — within the existing base and through new business where the opportunity is real.
Keep your pipeline current and report on it without being chased.
About you
Experience in IT account management, technical sales, or a technical pre-sales role — comfortable managing and growing client relationships over time.
A genuine people person — sharp, professional, and able to build trust quickly with business owners and decision-makers.
Solid technical understanding across networking, cloud, and cyber security — enough to scope a concept and make credible recommendations. AI awareness is a plus.
A translator — able to explain technology to a non-technical client in plain language, without the jargon.
Commercially minded — can spot an opportunity and grow account value without being pushy about it.
Self-directed and accountable — owns the client base and the pipeline, and doesn't need chasing