Technology Consulting at Microsoft

, , India -

Full Time

Start Date

Immediate

Expiry Date

17 Feb, 26

Salary

0.0

Posted On

19 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Pre-Sales Support, Project Planning, Technical Delivery, Risk Management, Customer Engagement, Intellectual Property Management, Technical Solutions, Stakeholder Management, Business Value Communication, Meeting Facilitation, Project Documentation, Issue Resolution, Dependency Definition, Quality Standards, Capacity Process, Industry Strategies

Industry

Software Development

Description

Pre-Sales Support - Participates in the pre-sale process as needed. Helps scope the project by sharing customer or technical knowledge in their specialty domain by leveraging their expertise as a subject matter expert. Technical Delivery - Follows the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team. - Participates in and/or may lead meetings with customers/partners to understand their business needs and/or scenario they are trying to solve. Uses business, technology, and industry strategies to define customer/partner requirements and constraints. Engages others appropriately to understand and define customer requirements. - Supports project planning and the development of project documents by defining the risks and dependencies. Communicates the business value of planned solutions to customers/ partners with direction/guidance. Implements mitigations on technical and business risks. Manages their schedule and communicates with project leads. Delivers against Work Breakdown Structure (WBS). - Implements technical solutions by completing assigned project tasks with defined quality standards and following Industry Solutions processes. Oversees aspects of implementation. - Proactively identifies issues and risks and engages with customers/partners or internal stakeholders (e.g., Project Managers) as appropriate to address and resolve issues. - Proactively manages relationships with customers/partners/stakeholders to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience. Intellectual Property Management - Acts as an ambassador in consumption of intellectual property (IP) and leverages IP in projects. Proactively assists in the creation of intellectual property content and seeks areas that are available for more IP. Communicates areas that need refreshing or gaps in intellectual property. Required/Minimum Qualifications - Bachelor's degree in computer science, Engineering, Finance, Business, or related field AND 1+ year(s) work experience in relevant area of business - OR equivalent experience. Additional or Preferred Qualifications - 3+ years' work experience in relevant area of business. - Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics). - Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management).

Responsibilities

The role involves participating in pre-sales support and technical delivery, engaging with customers to understand their business needs, and implementing technical solutions. Additionally, it includes managing relationships with stakeholders and proactively identifying and resolving issues.