Technology Department Manager at Squint Opera

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

65000.0

Posted On

09 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Operations Management, Technical Oversight, Team Leadership, Process Design, Interpersonal Skills, Data Collection, KPI Reporting, HR Coordination, Financial Management, Creative Technology, Mentorship, Organizational Design, Team Performance Evaluation, Adaptability, Attention to Detail

Industry

Design Services

Description

Overview Working with the Chief Technology Officer (CTO), this role will provide managerial oversight of the Technical Department within Journey with particular focus on the operational delivery of the team and its personnel. This role would suit an experienced project manager, producer or operations manager interested in applying their existing experience to a forward-looking team tasked with defining the next chapter of multidimensional design and creative technology. An understanding of the role technology plays in a business, both creatively with regards to public facing projects and operationally, will be crucial. Contract Type: Permanent Salary: £50,000-£65,000 dependent on experience Reports to: Journey's Chief Technical Officer Location: Working flexibly across Journey's London Studios, with an majority placement at Vyner Studio (Squint/Opera) Key Responsibilities Operational Having an ongoing consideration of availability, skills, interest, balance of projects, individual team professional development and representation of the department. Support the CTO to ensure effective delivery of department operations including but not limited to: Designing and implementing processes across technology product management, project management, software development, and technical operations. Serve as point person for HR, Finance, Facilities, and other business operations team for Technology team. Ensure Technology team delivers to existing processes and key deadlines. Coordinating meetings, minuting, and disseminating actions. Supporting Technology leadership across processes, operations, and team management. Contribute to design of new processes, execution of existing processes, and standardisation across workflows and teams. Manage collection of data and reporting and communications of Technology team KPIs. Contribute to resourcing processes, ensuring that utilisation data and near-term planning accurate reflects the needs of the business and the plans of the Technology team, partnering with the Technology leads. Represent the Technology team in larger business processes and communications, reflecting the Technology strategy, approaches, and execution. Management Support the CTO with organisational design, internal communications and processes, and overall departmental structure. Line manage departmental coordinator, technical project managers, and other operational Technology staff where appropriate. Ensure a consistency across global Technology teams in all internal and Journey processes. Partner with the CTO to consistently deliver on finance, HR, business operations, recruitment and talent, and internal Technology processes. Provide additional mentorship to Technology leads around leadership, management, and process. General Recognition of possible approaches and new possibilities for how the department operates and thrives including research into new approaches. Setting the tone for how the department engages with and collaborates with other areas of the organisation. Partnering with the CTO to drive team culture and environment, both internally and as part of the overall Journey culture. A commitment to the implementation of Journey’s values around sustainability, accessibility & belonging and inclusion in all areas of the business and allocating focus within the department in these key areas. Keeping abreast of influences and ideas from leading sector peers and developments. Undertake other work as reasonably required by the company. Person Specification Essential: Approximately 15 years demonstrable experience in project and/or operational management An acute understanding of the role technology plays in a creative organisation A strong track record and keen interest in administration and its impact Experience rolling our processes for more effective teams and departments Experience evaluating and strengthening team performance Ability to interact with a wide range of people and excellent interpersonal skills Experience of a fast-paced environment and an ability to adapt to changing circumstances Experience working with busy executive level leadership Strong attention to detail Experience overseeing a team Desirable: Experience coordinating HR processes Experience working in a design studio across one or more design specialisms including spatial design & architecture, video design & animation and technical design Key Dates & Deadlines Application Deadline: 6th January 2026, 9am Interviews: Round 1 - Week Commencing 12th January 2026 Round 2 - 23rd January 2026 (12pm - 3pm) (If you are unable to make the scheduled dates, please let us know within the content of your cover letter) The interview panel will include members of Journey across the two rounds of interview. Interviews are held in-person at one of our London Studios in order for candidates to meet some of the team, however they can be arranged online if there are geographical considerations. Our interviews are built as two way conversations to better understand each other’s work and aspirations, and may include a task to better understand the candidate's process. We operate equal opportunity interviews and, for the initial round of interviews, we typically share elements of question topics in advance with candidates. How to Apply Please submit a comprehensive CV/Resume in addition to either a Cover Letter (maximum two A4 sides) or up to three minutes of audio (instructions in the application section) describing your suitability for the position, how your skills and experience match the person specification and why you would like to work in this role at Journey. Please find the upload fields at the bottom of this page. We do not accept applications by any other method. Within the various elements of your application (namely your letter or audio), please outline clearly how your previous work relates to the requirements listed for this role. Having clear examples and explanations will be beneficial for your application. Additionally, why you are interested in working for Journey would be a very helpful thing to include. Applicants should provide contact details for two references. We will seek your permission before making direct contact with any referees. All applicants must be eligible to work within the UK. If you would like a brief call with our team to discuss specific queries you have about the opportunity (including queries regarding accessibility), please email talent@journey.world / jobs@59.studio to contact the team (please also cc tundun@59.studio in your correspondence). Other resources for this role may become available so we would encourage you to check back on this post for more details between now and the deadline. Acknowledging the resources that go into attending interviews, we are very happy to reimburse expenses for extensive travel incurred through travelling to/from your interview with us. Salary Pay Range £50,000—£65,000 GBP About Journey: Journey is a global design and innovation studio pioneering multidimensional experiences (MDX) that transform how people perceive, engage, and interact with the world. With studios in New York, London, Miami, and Dubai, we blend strategy, design, technology, and narrative to create sensory-rich journeys that ignite emotion and deepen connections between people, brands, and culture. Journey was formed in 2022 by visionary leaders who refuse to accept limits. United through the acquisitions of award-winning studios ICRAVE, Squint/Opera, 59, and VMI Studio, together, we form something new: a multidimensional design practice with unparalleled expertise across the physical, immersive, and digital realms. But we're so much more than a combination of acquisitions; we're a revolutionary framework of layered design capabilities akin to the layers of a technology stack for software companies. Like the best technology stacks, our framework continuously evolves to embrace new capabilities and creative possibilities with the future of the human experience at the forefront. This game-changing framework, the Journey Experience Stack, allows us to design for every touchpoint and create uncommonly cohesive brand universes, drawing on our collective expertise in interior design, lighting design, media design, interactive design, and content creation to deliver industry-first solutions for entertainment, healthcare, retail, hospitality, real estate, and cultural institutions. No other full-service studio practices multidimensional design or vertically integrates its experience capabilities with this level of sophistication. Whether we’re reimagining the hospital-patient relationship, creating the world’s most immersive entertainment venue, revolutionizing live theater, or crafting virtual twins that accelerate ideas’ passage from vision to reality, Journey’s work is pioneering the shift of how people perceive, engage, and interact with the world.

Responsibilities

The Technology Department Manager will oversee the operational delivery of the Technical Department, ensuring effective processes and team management. They will support the CTO in organizational design and represent the Technology team in broader business communications.