Technology Employee Experience Strategy Lead at Wells Fargo

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

02 May, 26

Salary

0.0

Posted On

01 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, Visualization Skills, Executive Communication, Change Management, Collaboration, Employee Engagement, Survey Tools, Feedback Mechanisms, Technology Operations, Strategic Planning, Innovation Initiatives, Technology Solutions, Data Analytics, Workforce Planning

Industry

Financial Services

Description

About this role: Wells Fargo is seeking a Technology Employee Experience Strategy Lead (Senior Lead Technology Business Services Consultant), as part of the Technology Business Management and Strategy team. Learn more about the career areas and lines of business at wellsfargojobs.com. This position is responsible for designing and executing employee engagement activities that enhance the overall employee experience and foster a positive and productive workplace culture. The role involves collecting and analyzing data from surveys and feedback channels to identify trends and provide actionable insights for senior leadership. Key responsibilities include preparing executive presentations, identifying requirements, and building dashboards, and collaborating with HR and cross-functional teams to drive engagement initiatives and support change management efforts that promote an inclusive workplace culture. Additionally, the role delivers long-term, large-scale solutions aligned with organizational goals, providing strategic vision and expertise on technology-driven initiatives. By partnering with technology teams and senior leaders, this position ensures the successful execution of strategic projects and optimization of operational processes across the organization. In this role, you will: Work as an advisor to more experienced leadership to influence technology matters to develop programs that are effective and efficient for highly complex business and technical needs across one or more lines of business Lead the strategy and resolution of highly complex and unique challenges requiring in depth evaluation across multiple lines of business or the enterprise Deliver solutions that are long term, large scale, and which require understanding of organizational goals or priorities and technology to develop executable strategies and plans Provide vision, direction, and expertise to more experienced leadership on implementing innovative and significant business solutions related to technology matters that are large scale, cross functional, or companywide Engage with the technology team and more experienced leaders to provide support and drive strategic initiatives for the business and for execution of operational processes Required Qualifications: 7+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education Desired Qualifications: Strong data analysis and visualization skills, including experience with dashboards and reporting tools (e.g., Power BI, Tableau) Demonstrated experience in executive-level communication, including preparing and delivering presentations to senior leadership Expertise in change management and driving cultural initiatives within complex organizations Ability to collaborate cross-functionally with HR, technology teams, and senior leaders to influence strategy and outcomes Strong understanding of organizational goals and technology alignment for business solutions Experience with employee engagement platforms, survey tools, and feedback mechanisms Knowledge of enterprise-level technology operations and strategic planning Experience leading innovation initiatives and implementing technology-driven solutions to improve employee experience Advanced proficiency in data analytics tools and strategic workforce planning Job Expectations: Ability to work additional hours as needed Position offers a hybrid work schedule This position is not eligible for Visa sponsorship Relocation assistance is not available for this position Posting Location: 300 South Brevard Street, Charlotte, North Carolina 28202 Posting End Date: 2 Feb 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 34 on Fortune’s 2024 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.

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Responsibilities

The role involves designing and executing employee engagement activities to enhance the employee experience and workplace culture. It includes analyzing data from surveys to provide insights for senior leadership and collaborating with HR and cross-functional teams.