SKILLS, QUALIFICATIONS AND EXPERIENCE

• Strong project and programme management capabilities, including coordination of logistics, implementation, and delivery
• Excellent communication skills, with fluency in English required and Spanish highly desirable
• A self-starter who is confident using good judgement to move work forward quickly, while knowing when to seek input or check in for guidance
• Ability to stay task-focused and delivery-driven, without getting distracted or going off track
• Effective stakeholder management, especially in regional and school-based contexts
• Solid understanding of device management, technical infrastructure, and lifecycle planning
• Proven experience in technology project delivery, ideally within education or distributed enterprise environments
• Experience working in large, global organisations across multiple geographies, particularly those that are decentralised in nature
• Familiarity with procurement strategies and vendor management
• Experience applying and maintaining technology standards at scale across multiple sites
• Comfortable working in matrixed, cross-functional teams
• Experience using project and task management tools such as Monday.com, Jira, or similar
• Education sector experience is a strong plus, but not essential

PURPOSE OF ROLE

The Technology Implementation Manager is responsible for delivering the technical elements of ISP’s global EdTech rollout, ensuring that devices and infrastructure are procured, configured, and deployed on time and to standard. The role is hands-on and works in close coordination with Regional Heads of Technology and school IT teams to implement, adopt, and maintain ISP’s technology standards. It plays a key role in supporting both EdTech and infrastructure goals, while contributing to long-term school improvement and digital maturity across the group.

KEY RESPONSIBILITIES

• Lead the end-to-end delivery of devices and infrastructure for ISP’s EdTech rollout, ensuring alignment with technical standards and timelines.
• Manage global procurement of devices and related technology, including vendor coordination and cost-effective sourcing.
• Coordinate with regional and school tech leads to assess school readiness, scope infrastructure upgrades, and support implementation.
• Oversee logistics and deployment, including ordering, storage, shipping, and local distribution to schools.
• Oversee device setup and configuration, ensuring equipment is fully operational and aligned to standards before handover.
• Ensure structured handover to school-based IT teams, with documentation, training, and support to sustain operations.
• Align delivery with the EdTech roadmap, working closely with the EdTech Delivery Manager to stay in sync on timelines and priorities.
• Track rollout progress, identify risks or delays, and report status updates with clear visibility on adoption and readiness.
• Maintain strong working relationships with regional and school IT teams, supporting delivery through clear guidance and collaboration.
• Contribute to technology planning, including digital maturity tracking, forecasting future demand, and refining technical standards.