Are you a systems-minded builder who thrives on translating chaos into clarity?
Do you dream of dashboards that actually drive decisions, automations that eliminate busywork, and integrations that connect every moving part of an organization?
One of our VIP clients is a fast-moving personal injury law firm handling thousands of active cases, and we’re on the hunt for a Technology Operations Analyst to help us scale smarter. From optimizing Filevine and Domo to building data pipelines and process automations, this is an opportunity to take full ownership of a role that directly impacts firm performance.
What You’ll Do

CROSS-TEAM ENABLEMENT

• Train and support staff across teams on how to use tools efficiently — and make sure systems are adopted, not just installed.
• Serve as the go-to resource for all things tech: helping legal staff, ops, and leadership troubleshoot issues, find smarter workflows, and get what they need without unnecessary lag.

What We’re Looking For

• 4–5+ years of experience in systems integration, analytics, or operations — ideally in legal, tech, or professional services.
• Domo-certified or if none, solid experience building dashboards, managing data architecture, and driving user adoption.
• Proficiency with Filevine or if not, similar case management systems; deep understanding of system workflows, document templates, merge docs, and permissions.
• Hands-on experience with automation tools (e.g., Zapier), API connections, and CRM logic.
• Working knowledge of SQL, Python (or similar), data pipelines, and visualization best practices.
• Strong project ownership: able to drive initiatives forward independently, with no loose ends.
• Clear communicator who can translate between technical and non-technical audiences.
• Someone who is task-oriented, takes initiative, and thrives on getting sh*t done.

Why You’ll Want This Role

• High-impact work: You’ll solve real problems across the firm and get credit for doing it — this isn’t a ticket-based support job.
• Leadership trust: You’ll have direct access to decision-makers, and your ideas will shape how we operate and scale.
• Meaningful mission: The work we do changes lives — and your tech solutions will help us do it better, faster, and more efficiently.

Perks & Benefits

• Paid Time Off: 13 PTO days annually, plus major holidays.
• Health Insurance: Employer contribution toward United Healthcare premiums, with options for spouses and dependents.
• Growth-Friendly Culture: We value initiative and accountability over red tape. If you show up and show out, the opportunity to expand your role is real.
• Flexibility: While Kansas City–based candidates are ideal, we’re open to remote arrangements for the right person.

What Success Looks Like
You’ve untangled our dashboard clutter. You’ve helped automate where we used to guess. Our legal teams can finally rely on real-time insights. And the platforms we’ve invested in are no longer clunky — they’re driving real ROI. Oh, and leadership? They don’t ask you twice. They just trust that you’ll get it done.
Job Type: Full-time
Pay: $90,000.00 - $100,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Application Question(s):

• Please provide your email address.
• Do you have solid experience in DOMO?

Experience:

• Data analytics: 4 years (Required)

License/Certification:

• DOMO Certified (Preferred)

Location:

• United States (Preferred)

Work Location: Remot

• High-impact work: You’ll solve real problems across the firm and get credit for doing it — this isn’t a ticket-based support job.
• Leadership trust: You’ll have direct access to decision-makers, and your ideas will shape how we operate and scale.
• Meaningful mission: The work we do changes lives — and your tech solutions will help us do it better, faster, and more efficiently