Technology Operations Manager at MBV-CA LLC

San Diego, California, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Jul, 26

Salary

155000.0

Posted On

02 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT infrastructure management, Security and risk management, Network architecture, Windows server administration, Cisco networking, Veeam, Disaster recovery, Business continuity, SaaS operations, Vendor management, Budgeting, Incident response, System reliability, Compliance, Virtualization, Project management

Industry

Description

About Us We are a dynamic SaaS company building innovative software solutions that make a difference in the Environmental Health Risk and Safety industry. Our collaborative team is passionate about technology and committed to excellence. We are looking for a talented Technology Operations Manager to join our team in San Diego, CA and help drive our technical vision forward. **THIS IS AN ON SITE/IN PERSON POSITION IN SAN DIEGO, CA 92127.** * Competitive Salary Range: $130,000-$155,000 per year DOE The Opportunity The Technology Operations Manager is responsible for overseeing all aspects of IT infrastructure, security, and operations to support the company’s SaaS environment. This role involves managing technology projects, maintaining system performance, ensuring compliance with security standards, and collaborating with cross-functional teams to align IT strategies with business objectives. We currently have 1 opening for this position and we're looking for great candidates like you! What We Offer * Competitive salary range: $130,000-$155,000 per year DOE * Collaborative and innovative work environment * Opportunities for professional growth and development * Work with cutting-edge technologies * Being part of a team that values technical excellence Comprehensive Benefits: * 401K Retirement with a generous 6% employer match – 100% vested immediately * Medical Coverage (HMO & PPO options) – 100% paid by employer for you, spouse, and children * Employer-paid life insurance * Dental and Vision coverage * Vacation Hours * Paid Holidays * Sick Leave * Wellness Program including weekly chair massage and in-office gym * Training and advancement opportunities * Company-provided daily office snacks * Dog-friendly office What you will Do: Security & Risk Management * Own and continuously enhance the company’s IT security posture, including endpoint protection, email security, firewalls, and intrusion detection/prevention systems * Lead incident response efforts, including investigation, containment, remediation, and post-incident analysis * Design and enforce data protection strategies, including DLP policies, access controls, and regulatory compliance alignment * Proactively identify vulnerabilities and implement remediation strategies to minimize risk exposure Infrastructure & Systems Leadership * Manage and optimize on-prem and virtualized infrastructure to ensure high availability, performance, and scalability * Oversee Windows server environments, system patching, and lifecycle management * Administer DNS, network services, and core infrastructure components supporting business-critical applications * Ensure system reliability through proactive monitoring, performance tuning, and capacity planning Network & Connectivity Management * Architect, configure, and maintain secure network environments, including firewalls, VPNs, and segmentation strategies * Manage and support Cisco network infrastructure (ASA, Firepower, Catalyst switches) across multiple sites * Troubleshoot complex network and connectivity issues, ensuring minimal disruption to operations Backup, Disaster Recovery & Business Continuity * Own and execute backup and recovery strategies using tools such as Veeam, ensuring data integrity and availability * Develop, test, and maintain disaster recovery and business continuity plans * Lead recovery efforts during outages to minimize downtime and business impact Cross-Functional Collaboration & Support * Partner with Engineering (Development & QA) to support system reliability, deployments, and incident response * Serve as a technical escalation point and backup resource for critical system issues * Translate technical issues into clear business impact for leadership decision-making Projects, Strategy & Continuous Improvement * Lead IT initiatives to modernize infrastructure, improve security, and support business growth * Evaluate and implement new technologies to enhance efficiency, scalability, and performance * Stay current on emerging trends and recommend practical, cost-effective solutions Vendor Management * Manage vendor relationships, contracts, and service performance * Oversee IT budget, balancing cost optimization with operational needs and risk mitigation * Make informed purchasing decisions for hardware, software, and services Documentation & Operational Excellence * Maintain accurate and up-to-date system documentation, including network diagrams and architecture * Establish and improve IT processes, standards, and best practices * Ensure systems and processes are audit-ready (SOC 2 mindset) Leadership & Business Partnership * Act as the primary IT advisor to leadership, aligning technology decisions with business goals * Provide input into long-term technology planning and company growth strategy * Build trust across teams by delivering reliable, secure, and scalable technology solutions Other Responsibilities * Perform additional duties as needed to support business operations and evolving technology needs Qualifications Education: * Bachelor’s degree in Computer Science, Information Technology, or a related field preferred * Equivalent combination of hands-on experience and technical leadership will be considered Technical Expertise (Must Have) Strong knowledge of: * Windows Server environments and system administration * Network architecture, firewalls, VPNs, and segmentation * Endpoint security, email security, and intrusion detection/prevention systems * Backup and recovery solutions (e.g., Veeam) * Hands-on experience with: * Cisco networking (ASA, Firepower, Catalyst or similar enterprise networking) * Virtualization platforms and infrastructure management * DNS, networking protocols, and troubleshooting complex connectivity issues * Experience implementing or managing: * Data Loss Prevention (DLP) and security controls * Patch management and vulnerability remediation processes * Experience supporting SOC 2 or similar compliance frameworks (highly preferred) * Relevant certifications (e.g., CISSP, Security+, Network+, Microsoft, ITIL); (highly preferred) * Exposure to cloud environments (Azure, AWS) is a plus; (highly preferred) Work Experience: * 7–10+ years of progressive IT experience, including hands-on infrastructure, networking, and security ownership * Proven experience in a SaaS or high-availability environment, supporting business-critical systems * Demonstrated success owning IT operations end-to-end (not just participating), including security, uptime, and incident response * Experience partnering with Engineering (Dev/QA) teams to support deployments, troubleshoot production issues, and improve system reliability * Strong background in incident response, disaster recovery, and business continuity planning * Experience managing multi-site network environments and secure infrastructure * Prior experience with vendor management, budgeting, and cost optimization Knowledge, Skills & Abilities: * Proficient in vendor management, contract negotiation, and budgeting. * Excellent communication and collaboration skills, with the ability to work effectively across teams. * Analytical and strategic thinking skills, with the capacity to manage multiple projects in a fast-paced environment. * Relevant certifications (e.g., CompTIA, Microsoft, CISSP, ITIL) are highly desirable. * Proactive and solutions-oriented, with a focus on continuous improvement and innovation. Work Schedule & Location * Monday to Friday, 8 AM to 5 PM; occasional weekends if there is a business need * On-site position in San Diego, CA 92127 Physical Requirements * This position primarily involves computer work in an office environment and may occasionally require lifting/moving items up to 50 pounds. How to Apply * If you're excited about leading technical innovation and building great software with a talented team, we'd love to hear from you! Equal Opportunity Employer We are an Equal Opportunity Employer and value diversity at our company. The statements above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.

Responsibilities

The Technology Operations Manager oversees IT infrastructure, security, and operations to support the company's SaaS environment. This role involves managing technology projects, ensuring system reliability, and collaborating with cross-functional teams to align IT strategies with business objectives.