Technology OpS Support Practitioner at Accenture

Gurugram, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

29 Sep, 26

Salary

0.0

Posted On

01 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Intune, OSD, Endpoint Management, ITIL, Service Delivery, Automation, Patch Management, Vulnerability Remediation, Stakeholder Management, Governance, Capacity Management, Incident Management, Problem Management, Change Management, Strategic Planning, Budget Management

Industry

Business Consulting and Services

Description

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Microsoft Intune Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: Strategic oversight of OSD and Intune operations, driving alignment with ITIL service delivery standards, process governance, and business objectives. Roles & Responsibilities: Develop and enforce ITIL-compliant policies for OSD, Intune, patching, policy deployment, and automation. Manage budgets, resources, and vendor engagements for endpoint management tools. Oversee incident, problem, and change management related to patches, drivers, firmware, and automation. Plan and execute endpoint security and compliance initiatives, including vulnerability remediation. Lead automation initiatives to improve efficiency in deployments, patching, and policy enforcement. Monitor performance KPIs, CSAT, patch compliance, and automation coverage. Professional & Technical Skills: Extensive experience in OSD, Intune, endpoint management, and ITIL-based service delivery. Strategic planning and operational management experience. Strong leadership, stakeholder management, and decision-making skills. Knowledge of emerging deployment and device management technologies. Additional Information: ITIL Foundation / Intermediate / Expert Microsoft Intune / Endpoint Manager Expert IT Service Management or Leadership Certification(Optional) (PMP, Prince2, COBIT, or equivalent) Governance: Ensure compliance with ITIL processes, audits, and operational standards. Capacity & Availability Management: Plan for optimal device deployment, upgrades, and Intune configurations. Service Strategy & Continual Improvement: Align endpoint management initiatives with organizational IT strategy. 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture

Responsibilities

Own the integrity and governance of endpoint systems, ensuring alignment with ITIL service delivery standards and business objectives. Lead the deployment, support, and automation of infrastructures and technology initiatives from an architectural and operational perspective.