Technology Resilience Manager at Ki

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Risk Management, Crisis Management, Incident Management, Operational Resilience, Risk Assessment, Governance Compliance, Cloud Services, Chaos Engineering, Business Continuity, Threat Modelling, Asset Management, Vulnerability Assessments, Documentation, Team Development, External Vendor Management, Resilient Architecture

Industry

Insurance

Description

Who are we?👋 Look at the latest headlines and you will see something Ki insures. Think space shuttles, world tours, wind farms, and even footballers’ legs. Ki’s mission is simple. Digitally disrupt and revolutionise a 335-year-old market. Working with Google and UCL, Ki has created a platform that uses algorithms, machine learning and large language models to give insurance brokers quotes in seconds, rather than days. Ki is proudly the biggest global algorithmic insurance carrier. It is the fastest growing syndicate in the Lloyd's of London market, and the first ever to make $100m in profit in 3 years. Ki’s teams have varied backgrounds and work together in an agile, cross-functional way to build the very best experience for its customers. Ki has big ambitions but needs more excellent minds to challenge the status-quo and help it reach new horizons. Where you come in? Do you have keen interest in state-of-the art resilient technology and want to push the boundaries? We are seeking a person who is decisive, collaborative and calm under pressure, detail-oriented and analytical, to help us implement and run a new IT risk management framework. This is a multi-faceted role supporting both a Technology Transformation Programme as well as helping to ensure current operational technology and applications are reliable and resilient. This role will suit an incident or IT disaster recovery manager, or someone with equivalent practical experience in technology operations, who is looking to broaden their skillset. After developing your specialist skills you are now looking for opportunities to grow and learn more about wider resilience, chaos engineering and cloud services - we will support, provide guidance and mentor you. Nevertheless, we are open to other experiences as we are creating a new diverse and dynamic team to build innovative ways of building and assessing operationally resilient technology services. What you will be doing: 🖋️ Business Impact Assessments & Risk Identification: Develop asset management strategies, lead business impact and vulnerability assessments, conduct threat modelling, and maintain risk identification frameworks. Risk Assessment & Evaluation: Ensure compliance with governance policies, provide expertise on operational resilience, and support risk assessments for internal operations and third-party vendors. Crisis & Incident Management: Lead the design and implementation of IT Disaster Recovery and Business Continuity plans, conduct simulations, and manage the Crisis and Major Incident Management Framework. Risk Governance & Compliance: Support governance service administration, optimise processes for efficiency, and assist with audits and certifications. Reporting & Documentation: Prepare technology risk reports, maintain governance documentation, and develop visualisations to enhance communication. Management & Development: Promote awareness campaigns, research resilience strategies, and support team learning and development. What to expect during the recruitment process: 1) Initial recruiter screening call 2) Interview with hiring manager 3) Technical Interview (this may vary depending on the role) 4) Values Interview Ki Values: Know Your Customer: Put yourself in their shoes. Understand and balance the different needs of our customers, acting with integrity and empathy to create something excellent Grow Together: Empower each other to succeed. Recognise the work of our teams, while celebrating individual success. Embrace diverse perspectives so we can develop and grow together. Be Courageous: Think big, push boundaries. Don’t be afraid to fail because that’s how we learn. Test, adapt, improve - always strive to be better. Our culture: At Ki, we are committed to creating an inclusive environment where every colleague is valued and respected for who they are and can do the best work of their careers. Inclusion is a critical foundation of our business and people strategies and supports our vision of becoming a market-leading, digital and data-led specialty insurance business. An inclusive workplace fuels innovation because creativity thrives when everyone feels valued, respected, and supported to drive it. So, no matter who you are, where you’re from, how you think, or who you love, we believe you should be you. If this sounds like a role and a culture that appeals to you, apply now! Experience in technology operations, ITSM including Service Asset and Configuration Management Created incident response playbooks Developed and tested recovery plans, identified and resolved gaps in resilience Managed incidents and led responses to disruptions Worked with external vendors and service providers to ensure service continuity Knowledge of Operational Resilience regulations and frameworks Familiarity with resilient architecture design principles Reported on operational risks and resilience metrics to non-technical stakeholders Influenced and coordinated cross-function teams You’ll get a highly competitive remuneration and benefits package. This is kept under constant review to make sure it stays relevant. We understand the power of saying thank you and take time to acknowledge and reward extraordinary effort by teams or individuals.

Responsibilities

The Technology Resilience Manager will implement and run a new IT risk management framework while supporting a Technology Transformation Programme. This role involves ensuring operational technology and applications are reliable and resilient.