Technology Resource Specialist at The Awty International School

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

0.0

Posted On

25 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical support, Troubleshooting, Customer service, Instructional technology, SIS software, LMS platforms, Google Workspace, Hardware support, Interactive panels, IPads, Macbooks, Windows devices, Helpdesk software, PowerSchool, Schoology

Industry

Description

Technology Resource Specialist At Awty, we believe students learn best and faculty perform best in a culture of vibrant diversity. Diversity is an essential quality of our school environment; our commitment to learning and the pursuit of excellence can occur only in such a context. It helps us guide our students to become responsible world citizens. Our commitment to learning about and respecting one another’s diversity brings distinct richness to the Awty experience for students, alumni, employees, and parents. Position Summary: We are seeking a Technology Resource Specialist to work with our Technology Team. This employee provides technical support on software applications and hardware issues. You must be able to work with various software and hardware, be an adept troubleshooter, and be a customer service-oriented professional. This position reports to the Director of IT and Information Systems and works directly with the Director of Educational Technology. Responsibilities: * Provides training to teachers on various applications and software to enhance teaching and learning * Support beginning-of-the-year, and end-of-term academic tasks * Support academic administration with SIS Software throughout the school year * Guide, encourage, and support teachers in developing their resources and technical troubleshooting skills. * Troubleshoots academic systems and software * Support teachers with technical hardware issues * Other duties as assigned Key Skills/Knowledge: * Current in using new instructional technologies, knowledge of their use in the classroom, and willingness to learn additional instructional tools. * Experience using interactive panels, computers, iPads, SIS and LMS platforms, and Google Workspace * Be able to work with various hardware and software and be an adept troubleshooter and customer service oriented. * Disposition to work cooperatively and collaboratively with others and demonstrates initiative to learn on their own Education and Experience Required: * A bachelor’s degree or relevant experience * 5+ years minimum of relevant experience Preferred: * Proficiency in helpdesk software * Experience in LMS and SIS systems, preferably PowerSchool and Schoology * Experience in educational environments * Proficiency in hardware support, including interactive panels, iPads, Macbooks, and Windows devices * Proficient in Spanish or French To Apply: Submit your application through the school's website [http://www.awty.org/about/employment]. All applicants should include a cover letter detailing their experience with curricular leadership, a current resume and three professional references (including your most recent direct supervisor). The Awty International School does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, national origin, ethnic or religious beliefs, disability, or any other basis protected by federal, state or local law in administration of its educational policies, admissions policies, scholarship and athletic and other school-administered programs or in its employment practices.

Responsibilities

The Technology Resource Specialist provides technical support for software and hardware while training teachers on instructional technologies. They also assist academic administration with SIS software and support the school's overall technical infrastructure.