Technology Solutions Analyst at The Terry Fox Foundation
North York, ON M3C 3G8, Canada -
Full Time


Start Date

Immediate

Expiry Date

26 Nov, 25

Salary

62000.0

Posted On

27 Aug, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

The Terry Fox Foundation stands as one of Canada’s most iconic and impactful charitable organizations, rooted in the extraordinary legacy of Terry Fox. In 1980, after losing his leg to osteogenic sarcoma, Terry embarked on the Marathon of Hope—a cross-country run to raise awareness and funds for cancer research. His journey, marked by courage, resilience, and unwavering determination, captured the hearts of Canadians and inspired a nationwide movement.
Although Terry’s run was cut short after 143 days when his cancer returned, his dream lived on. Today, the Terry Fox Foundation continues to uphold his vision by funding innovative cancer research and inspiring millions through his story. With over 10,000 annual Terry Fox Runs held in communities across Canada, the Foundation plays a vital role in fostering national unity, promoting health and wellness, and advancing scientific discovery.
For over four decades, the Foundation has united Canadians in the pursuit of a world without cancer. Every donation, every step taken in Terry’s name, fuels groundbreaking research and brings hope to millions. Joining the Terry Fox Foundation means becoming part of a legacy that dares the impossible—and works every day to make it possible.

POSITION SUMMARY

Headquartered in British Columbia, the Terry Fox Foundation is a national charitable organization with offices in 9 provinces. This is a hybrid office/remote role. We will consider applicants from across Canada. There will be an occasional expectation to support projects or events outside of regular working hours as well as availability to work throughout the annual Terry Fox Run.
As a Technology Solutions, Analyst, you will play a key role in maintaining and improving the charity’s technology infrastructure. You’ll support the day-to-day IT operations, assist in implementing technology solutions, and work with stakeholders to identify and deliver systems improvements that help our teams work more effectively and securely.

Responsibilities
  • Provide 2nd line technical support to staff across the organization, escalating complex issues as needed.
  • Support the administration and maintenance of core IT systems, including cloud platforms (e.g., Microsoft 365, Google Workspace), CRM systems, and collaboration tools.
  • Work with the Director, Technology and departments to gather requirements, analyze processes, and recommend technology solutions to improve efficiency.
  • Assist with project work including new system implementations, upgrades, and data migrations.
  • Ensure IT policies and procedures are followed and help maintain data security and compliance with regulations (e.g., GDPR).
  • Maintain accurate documentation of systems, configurations, and processes.
  • Liaise with third-party vendors and service providers as required.
  • Monitor and report on system performance and user satisfaction.
  • Stay up to date with trends in IT and non-profit technology best practices.
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