Start Date
Immediate
Expiry Date
14 Aug, 25
Salary
0.0
Posted On
14 May, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Active Directory, Bitlocker, Service Levels, It Infrastructure, Ownership, Teams, It, Microsoft Office, It Development, Windows, Network Troubleshooting
Industry
Information Technology/IT
Location:
Hybrid Working – Bath office based with some remote working
Department:
IT
Fun, rewarding and with the opportunity to develop and grow your career. That’s life with L&C Mortgages, the UK’s leading fee free mortgage and protection broker with over 160 awards to its name.
Join us and you’ll be part of a business that takes your progress seriously and wants you to enjoy being part of the L&C family. From ‘The Extra Mile’ colleague nominations –recognising those who go above and beyond, your birthday off and our fabulous Perkbox membership and much more, this is a place that really gives back on the effort you put in.
Right now, we’re looking to recruit a Technology Support Analyst, to jump in with providing top quality technical support across the business and keep our colleagues free from tech faults.
Working closely within your team and Senior Management stakeholders, you’ll take ownership of problems through to resolution promptly and professionally. By maintaining a technical skill set that keeps pace with the changing environment you will help support around 1000 users, many of which work remotely. You’ll be organised and motivated to take responsibility for:
Working as part of our Service Desk Team, you’ll be L&C’s first contact for all our colleagues’ technical support needs. By assisting and sharing your knowledge you’ll ensure our end users are not adversely affected by technical issues. Using various media or in person, requests for help will be answered promptly and professionally, and will be escalated to resolve issues where necessary.
Working closely within your team and Senior Management stakeholders, you’ll take ownership of problems through to resolution promptly and professionally. By maintaining a technical skill set that keeps pace with the changing environment you will help support around 1000 users, many of which work remotely. You’ll be organised and motivated to take responsibility for: