The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS. Further information about our work and annual plan for delivering this is available on our website.
Are you passionate about making a significant impact in a dynamic and innovative environment? We are seeking a dedicated individual to support our Technology Operations Manager. Your ability to adapt and provide support across various business and technology areas will be crucial. This role is perfect for someone who thrives in a fast-paced setting and is eager to contribute to major projects. If you are looking for a challenging yet rewarding opportunity and are driven to make a difference, we would love to hear from you.
Potential applicants can contact Alan Wheatley at alan.wheatley@nhscfa.gov.uk for an informal chat if you have any questions regarding the role.
We reserve the right to close this vacancy before the advertised closing date should we receive a significant number of applications.
Interviews will be held 4th/6th June 2025.
As a Technology Support Engineer, you will support the Technology Operations Manager to:
deliver and maintain the technical requirements to deliver and develop the provision of an IT Cloud Infrastructure (data storage, network configuration, servers and applications) to support Project Athena.
deliver excellent customer service and system availability, while conforming to ISO20000 practices / ITIL processes and other relevant service delivery frameworks.
work with key suppliers to streamline the configuration and ongoing management of the NHSCFA infrastructure and network environment, ensuring optimum efficiency, availability, security, and cost-effectiveness.
translate business requirements for IT services into technical deliverables within the infrastructure / network environment. This will require a thorough understanding of industry trends and opportunities.
We have offices based in Coventry, Newcastle and London and offer flexible, hybrid, office and home-based working. In addition to the advertised salary working in the London area will attract High-Cost Area Supplement where appropriate. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. If you are applying to undertake this role on a secondment basis you should have agreement to being released from your current role in principle, prior to submitting an application form. When you apply for this role, you will be redirected to our recruitment system TRAC. The NHSCFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.
We reserve the right to close this vacancy before the advertised closing date should we receive a significant number of applications.
sustain a position of specialist expertise within technology and bring an extensive skillset in terms of IT technologies.
ensure NHSCFA infrastructure and networks operate securely, maintaining the confidentiality, integrity, and availability of key business systems.
ensure robust monitoring and alerting of the infrastructure / network environment to maintain security and availability .
ensuring that a comprehensive infrastructure patching scheme is enforced and maintained .
ensure an appropriate backup and recovery strategy is in place with clearly defined, documented, and tested disaster recovery plans
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