JOB DESCRIPTION – TECHNOLOGY SUPPORT SPECIALIST, PART-TIME

Location: Regina, SK
Division: Ticketmaster NA
Line Manager: Senior Technology Support Manager, Field Operations
Contract Terms: Part-time - potential for up to 20-25 hours per week; includes days, evenings & weekends with potential for up to 10% travel to cover events on site.

YOU (BEHAVIOURAL SKILLS)

• Collaborative Contributor – establish trust-based relationships with clients and co-workers through consistent and effective communication, ensuring alignment on organizational and client goals.
• Solution Driven – resourceful and knowledgeable professional, able to creatively find solutions to problems clients or co-workers are experiencing through empathetic-listening and thorough troubleshooting skills.
• Continuous Learner – staying up to date with technological trends, improvements, new features, etc., to be able to work with a competitive edge, bringing your expertise to clients. Willingness to collaborate with others, share information and understand other points of view.
• Act with Integrity – represent information and data accurately and completely to internal teams and clients. Ensuring compliance with policies/regulations, best practices, and procedures, as well as dedication to the security of data.