TECHNOLOGY SUPPORT SPECIALIST

We are seeking a Technology Support Specialist to provide technical assistance to users within the organization, ensuring smooth operation of IT systems and property management software. This individual will handle troubleshooting, resolve technical issues, and account management. Reliable transportation required; willingness to travel to various property locations as needed.
The schedule for this position is Monday to Friday 8:30am-5pm.

As the Technology Support Specialist your main responsibilities include:

• Troubleshooting and Technical Support:

Diagnosing and resolving hardware, software, and network issues for users within the property management company.

• User Account Management:

Creating, managing, and disabling user accounts for property management software and other company systems.

• Software Support:

Providing assistance with property management software, including troubleshooting, resolving issues, and potentially conducting user training.

• Hardware and Network Support:

Assisting with the setup, maintenance, and troubleshooting of computer hardware, printers, and network devices.

• Documentation:

Creating and maintaining documentation for IT systems, procedures, and troubleshooting steps.

• Collaboration:

Working with other IT team members and departments to resolve complex issues and implement new technologies.

• Staying Updated:

Keeping up with the latest technological trends and updates relevant to the property management industry.

Please refer the Job description for details