EDUCATION AND REQUIREMENTS:

• Associates or Bachelor’s Degree in Information Technology or related field, preferred not required.
• CORI and Fingerprint compliant
• Background working successfully within a school setting preferred

EXPERIENCE:

• 2+ years experience in the information technology field - education can replace experience requirement
• Preferred experience with Google Apps for Education, Meraki MDM, Chrome OS, Windows, Mac OS, and/or educational software desirable.
• Ability to systematically analyze, troubleshoot, and solve problems.
• Working understanding of networking and TCP/IP basics.
• Ability to manage projects independently.

REQUIREMENTS:

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform this job.
While performing the duties of this job, the employee is regularly required to: stand, walk, use hands, talk and hear. The employee may be required to reach with hands and arms above their head or reach forward, sit, squat, stoop or kneel. The employee must be able to lift or move up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Transportation: Candidates must possess reliable transportation to support travel between schools and district facilities as part of daily responsibilities.

• Provides end user technology support for staff and students by troubleshooting, resolving problems, and if needed, escalating user reported technical issues.
• Works effectively and collaboratively with members of the Technology Department to resolve user login, account issues and connectivity problems.
• Delivers support, maintenance, and troubleshooting for a range of AV equipment, including VoIP phones, voice amplification systems, document cameras, and projection systems
• Deploys and supports devices and peripherals. Installs and updates software.
• Provides hardware repairs and upgrades, as needed
• Provides technology support for computer-based testing including device preparation and basic troubleshooting of testing applications
• Works collaboratively with IT Senior Technology Specialists to help maintain an up-to-date inventory of hardware, software, and peripherals.
• Carries out computer and peripheral rollouts and relocations within buildings, and provides support for the implementation of new technologies and devices introduced district-wide.
• With the support of the Director of Technology, actively engages in continuous professional development, including certification programs and special projects that align with departmental goals, to enhance technical expertise and stay current with emerging technologies.