Technology Support Technician at Hawai'i Island Community Health Center

Hilo, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

33.35

Posted On

25 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Active Directory, User Accounts Management, Antivirus Monitoring, Data Backups, Network Troubleshooting, ISP Performance, Helpdesk Support, Workstation Setup, Printer Maintenance, Mobile Device Support, Technical Onboarding, Inventory Management, Software Support, Hardware Support, Medical Software Support, Dental Software Support

Industry

Hospitals and Health Care

Description

Join Our ʻOhana: Technology Support Technician – Starting Pay $24.65/hr (Higher with Experience & Skillset) Location: Hawaiʻi Island Department: Information Technology Technician Status: Full-Time, Non-Exempt Reports To: IT Manager – Network Services Are you passionate about technology and helping others? Do you thrive in a dynamic environment where your skills make a real impact? Hawaiʻi Island Community Health Center is looking for a Technology Support Technician to join our dedicated team and support our mission of providing quality care to our island community. What You’ll Do As a Technology Support Technician, you’ll play a key role in keeping our network and systems running smoothly. You’ll support staff across multiple clinic sites, troubleshoot hardware and software issues, and work with vendors to ensure seamless operations. Your work will directly support our ability to deliver compassionate care to patients across Hawaiʻi Island. Key Responsibilities: * Manage Active Directory and user accounts * Monitor antivirus and data backups * Troubleshoot network issues and ISP performance * Provide helpdesk support for staff and clinic departments * Set up and maintain workstations, printers, and mobile devices * Assist with technical onboarding and training * Maintain inventory of hardware, software, and licenses * Support medical and dental software systems * Participate in projects for new and existing clinic sites What We’re Looking For- Minimum Requirements: * High School diploma or GED * At least 2 years of technical support experience * Strong communication and customer service skills * Ability to manage multiple tasks and adapt quickly * Knowledge of network systems, application support, and data security * Willingness to learn and grow through continuing education Preferred: * College degree or technical certifications Why HICHC? At HICHC, you’re not just joining a team, you’re joining a mission. We offer a supportive work environment, opportunities for growth, and the chance to make a meaningful difference in the lives of others. You’ll work alongside passionate professionals in a culture rooted in respect, collaboration, and aloha. Work Schedule & Conditions * Flexible schedule based on operational needs * On-call availability and occasional weekend/off-hour support * Moderate noise level, indoor office setting * Physical activity includes sitting, bending, lifting, and handling equipment * Exposure to clinical environments and patient interactions Ready to Apply? If you're ready to bring your tech skills and heart for service to a team that values both, we’d love to hear from you.

Responsibilities

The Technology Support Technician will manage Active Directory, monitor backups, troubleshoot network issues, and provide helpdesk support across multiple clinic sites. Responsibilities also include setting up and maintaining hardware, supporting medical/dental software, and assisting with technical onboarding.