WHAT YOU’LL DO:

• Provide IT support to clients, troubleshooting and resolving technical issues efficiently.
• Design, implement, and maintain automation processes to streamline workflows for internal teams and clients.
• Manage and monitor systems, ensuring their optimal performance and security.
• Set up and configure hardware, software, and network systems for clients as needed.
• Develop and maintain technical documentation for processes, configurations, and solutions.
• Collaborate with clients and internal teams to understand their technical needs and deliver tailored solutions.
• Research and implement new tools and technologies to improve operational efficiency.