JOB SUMMARY

We are seeking a talented and versatile Writer to join our dynamic team. The ideal candidate will possess a strong ability to create engaging content across various platforms, with a focus on technical writing, instructional materials, and creative projects. This role requires excellent communication skills, attention to detail, and the ability to work collaboratively with different departments. A background in IT or education is a plus, as the Writer will often work on projects that involve technical support and training materials.

SKILLS

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
• Strong technical skills including knowledge of HTML, Java programming language, Linux operating systems, macOS environments, and Windows platforms.
• Experience with software troubleshooting and customer service in an IT context.
• Excellent communication skills with the ability to convey complex information clearly.
• Strong analysis skills to assess content effectiveness and user engagement.
• Experience with classroom teaching or training & development is highly desirable.
• Knowledge of computer management practices and networking principles is beneficial. This position offers an exciting opportunity for a creative individual who thrives in a collaborative environment. If you are passionate about writing and have a knack for technology or education-related content creation, we encourage you to apply.
  Job Type: Full-time
  Pay: $35.00 - $40.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: Hybrid remote in Fairfax, VA 2203

• Develop clear and concise written content for manuals, guides, and online resources.
• Collaborate with subject matter experts to gather information and ensure accuracy.
• Create instructional materials for training sessions and e-learning modules using Learning Management Systems (LMS).
• Edit and proofread content for clarity, grammar, and adherence to style guidelines.
• Utilize various software tools such as Microsoft Office Suite (Word, Excel, PowerPoint), Adobe Creative Suite (Photoshop, Illustrator, InDesign), and Google Workspace for document creation and management.
• Assist in the development of technical documentation related to IT systems including EMR systems, AWS applications, and computer networking.
• Provide support in software troubleshooting and help desk functions as needed.
• Engage in classroom experience by developing training programs that enhance employee skills.
• Conduct technology training sessions; be able to resolve level-one computer glitches that occur in a lab environment security communication plans as required and directed by designated County staff.
• Also translates designs and programs to documentation