Tele Sales Representative at Premier NX

Lahore, Punjab, Pakistan -

Full Time

Start Date

Immediate

Expiry Date

26 Sep, 26

Salary

0.0

Posted On

28 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Tele Sales, Customer Service, Inbound Sales, Outbound Calling, Upselling, English Communication, Keystone Software, Cloud-based Software, Multitasking, Supplier Relations, Data Entry, Customer Support

Industry

Outsourcing and Offshoring Consulting

Description

We are seeking dynamically skilled Tele Sales Representative with excellent communication abilities. Candidates should possess a neutral or American accent with strong grammar and pronunciation. The ideal candidate has 1–3 years of customer service experience and is comfortable handling both inbound sales and customer support in a fast-paced, rotating shift environment. Key Responsibilities Outbound Calls: Place outbound calls to suppliers to confirm equipment pricing and availability. Inbound Sales: Handle inbound customer sales inquiries, assisting clients with product selection, pricing, and availability. Customer Contact: Reach out to customers if equipment is unavailable, offering alternatives and upselling where applicable. Data Updates: Maintain and update supplier accounts and pricing in the Keystone software system. Collaboration: Communicate equipment or pricing changes with the strategic partnerships team. Supplier Relations: Build familiarity with key suppliers to ensure adequate equipment coverage. Customer Service: Provide exceptional service to suppliers and customers via phone, email, and chat, addressing concerns and inquiries effectively. Training: Participate in equipment education and training workshops provided by the client. Additional Tasks: Perform other duties as assigned. Qualifications: Experience: 1–3 years of customer service and/or inbound sales experience, preferably in a BPO or call center. Education: Bachelor's degree preferred. Communication Skills: Excellent written and verbal communication skills in English, with a neutral or American accent. Sales Skills: Ability to handle inbound sales inquiries, upsell, and close sales effectively. Tech Skills: Basic to intermediate knowledge of various cloud-based software and applications, including Keystone. Soft Skills: Ability to multitask, work both independently and as part of a team, and adapt to changes in a fast-paced environment. Shifts: Willingness to work rotating shifts between 5 PM and 5 AM. Motivation: A self-starter who is passionate about delivering superior customer service and driving sales. What We Offer Market Competitive Salary Career Growth Learning & Development Provident Fund EOBI Life Insurance Location: NASTP, Lahore Timing: Night Shift

Responsibilities

The role involves handling inbound sales inquiries and making outbound calls to suppliers to confirm equipment pricing and availability. Additionally, the representative is responsible for updating supplier accounts in the Keystone system and providing exceptional customer service via phone, email, and chat.