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Telecaller at Fireblaze

Nagpur, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

09 Oct, 26

Salary

10000.0

Posted On

11 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Listening, Convincing Ability, MS Office, CRM Tools, Time Management, Multitasking, Lead Generation

Industry

Financial Services

Description

We are looking for a motivated and energetic Telecaller to handle outbound and/or inbound calls, generate leads, and assist customers by providing information about our products/services. The candidate should have excellent communication skills and a persuasive approach. Key Responsibilities Make outbound calls to potential or existing customers Handle inbound calls and respond to customer inquiries Explain products/services and answer questions clearly Generate leads and convert them into sales opportunities Maintain a database of customer interactions and follow-ups Achieve daily/weekly/monthly call and sales targets Resolve customer complaints and escalate issues when necessary Follow company scripts and guidelines during calls Requirements Required Skills Strong verbal communication skills Good listening and convincing ability Basic computer knowledge (MS Office, CRM tools) Ability to handle rejection and remain positive Time management and multitasking skillsQualifications Minimum: 10+2 (Higher Secondary) or equivalent Graduation preferred (any field) Prior experience in telecalling/telesales is a plus

Responsibilities

The role involves handling inbound and outbound calls to generate leads and provide product information to customers. The candidate is responsible for converting leads into sales and maintaining a database of customer interactions.