• Job Title: Telecare Support Worker
• Salary: £22,932.00 pro rata per annum (FTE)
• Hours of work: 35 hours per week. This may include unsociable hours including working evenings and weekends.
• Contract Type: Permanent
• Office base: Carers Centre, Lewis Place, North Muirton, Perth, PH1 3BD
• Service: Adult Carers
• Closing Date:10 August 2025
• Interview Date:19 August 2025
  Please note that we cannot offer work visa sponsorship.

ABOUT US

PKAVS is a dynamic charity at the heart of Perth & Kinross, supporting over 5,000 people each year through services in Carers support, Mental Wellbeing, Volunteering, and the Third Sector. With a community-first approach, we empower individuals to overcome challenges and enhance their wellbeing. Through our Carers Hub, we provide holistic support to unpaid carers, helping them retain a life beyond their caring role. We collaborate closely with health and social care teams to deliver meaningful and impactful support across the region.

THE ROLE

We’re looking for a compassionate and engaging Telecare Support Worker to join our Adult Carers team. You’ll be at the frontline of our telephone befriending and helpline service, providing regular emotional and practical support to unpaid carers throughout Perth & Kinross. You’ll build meaningful relationships with carers, helping them feel heard, supported, and connected, while reducing the risk of stress and isolation. It’s a chance to make a genuine difference one conversation at a time.

KEY TASKS AND RESPONSIBILITIES

• Respond to incoming calls and offer emotional support to unpaid carers
• Proactively reach out to carers from referrals and maintain contact
• Record key information and liaise with the team for further support/signposting
• Promote available local services, aids, and technology to enhance care