Telecom Engineer (Voice and Telecom Specialist Skill) at Bestol

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cisco Call Manager, UCCX Administration, Webex Calling, VoIP Architecture, Genesys Cloud, Genesys CCaaS, SIP Trunking, Call Routing, Number Management, WebRTC, Network Security, Azure IaaS, Project Management, Telecom Systems Optimization, Budget Control, Leadership Communication

Industry

IT Services and IT Consulting

Description

Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents and is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado, and Bangalore, India. We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities. Job Description Unified Communications and Cloud Contact Center Expert Results-driven and self-sufficient Voice and Telecom professional with extensive hands-on experience designing, deploying, and managing enterprise voice and communications systems. Highly skilled in Cisco Unified Communications Manager (CUCM), Cisco Unity, UCCX, Webex Calling, and call routing strategies across hybrid and cloud environments. Proficient and prompt in administering and optimizing Genesys Cloud and Genesys CCaaS platforms, while promptly delivering seamless and scalable company solutions. Possesses solid knowledge of network security principles and Azure IaaS to support a secure, reliable voice infrastructure. Demonstrated ability to lead and execute complex telecom projects end-to-end with little to no reliance on external professional services. Recognized ability for aligning telecom solutions with business needs while maintaining operational excellence and compliance with enterprise standards. Core Competencies: •Must have Cisco Call Manager (CUCM) & UCCX Administration •Good to have Webex Calling and VoIP Architecture •Must have Genesys Cloud / Genesys CCaaS Deployment / & Support •SIP Trunking, Call Routing, and Number Management •Must have Internet-based Access and Operations (WebRTC) •Network Security Best Practices for Voice Environments •Azure IaaS Integration for Required Solutions •Project Management Skills with Cross-functional Collaboration •Telecom Systems Optimization •Budget and Cost Control •Excellent Team and Leadership Communication Skills (Stakeholder management) Qualifications Experience range : 4-7 years Work timings : 4:30:00 PM - 3:30 a.m IST Additional Information All your information will be kept confidential according to EEO guidelines.

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Responsibilities

Design, deploy, and manage enterprise voice and communications systems. Lead and execute complex telecom projects while aligning solutions with business needs.